The UPS Store

4.3
270 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7284 in Denton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceNot available

Location

The UPS Store
2505 W University Dr, Denton, TX
76201, United States

Hours

Reviews

4.3
270 reviews
5 stars
220
4 stars
4
3 stars
1
2 stars
7
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews highlight exceptional customer service, with staff members like Melody, Margaret, and Caleb frequently praised for their friendliness, patience, and helpfulness.

Cleanliness and Atmosphere

Customers appreciate the clean environment and pleasant atmosphere of the store, often noting a welcoming vibe and even pleasant scents.

Efficiency

Many reviews mention quick and efficient service, with staff managing busy times effectively and minimizing wait times for customers.

Mixed Experiences

While most feedback is positive, there are some negative experiences reported, particularly regarding rudeness from certain staff members and issues with additional charges for services like taping packages.

Accessibility

The location is noted for its convenience, making it easy for customers to access services.
  • AB
    Austin Banzon
    3 days ago
    5.0
    We ordered a two-sided trifold and the final print color is super high quality. Lorelei helped us and was super friendly and patient! She did a stellar job with the prints and went above and beyond with her customer service and made us feel welcomed. Thank you!
  • AT
    Angie Ty
    3 days ago
    5.0
    Lorelei went above and beyond to help us out with our printing project! She was so kind on top everything. The rest of staff were friendly too: greeting everyone and provided speedy but friendly service. Could not have had a better experience, it was perfect! Will definitely be back if I have other printing needs
  • DC
    Drew Cumbey
    Nov 17, 2025
    5.0
    Awesome store. 3 people walked in ahead of me but still no line. 30 seconds in and out with tracking numbers provided. I go out of my way to come to this store because they are so efficient and friendly vs some of the other UPS stores in the area. Another person walked in behind me and someone immediately came out the back to help them. Awesome service and awareness by their employees.
  • KW
    Kathy Wagner
    Nov 6, 2025
    5.0
    Caleb was very welcoming. What i thought would be a tedious process was very simple. Excellent customer service.
  • MB
    Mandy Burns
    Nov 6, 2025
    4.0
    It is more expensive to ship through UPS than the post office but they do overnight which the post office no longer does

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7284 in Denton offer?

The UPS Store #7284 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.