United States Postal Service

2.0
136 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 110 S Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
110 S Main St, Dayton, TX
77535, United States

Hours

Reviews

2.0
136 reviews
5 stars
27
4 stars
7
3 stars
2
2 stars
2
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.

Delivery Issues

Many customers reported significant problems with package delivery, including misdelivery, packages not being delivered at all, and mail being left in inappropriate locations.

Communication Problems

Customers frequently mentioned difficulties in reaching the post office by phone and receiving timely updates about their packages.

Inconsistency

There were complaints about inconsistent service, including early closures and varying delivery times, leading to frustration among customers.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness, particularly regarding passport services.
  • BB
    Brandi
    Nov 12, 2025
    1.0
    Worst communication ever.
  • TW
    Tori W.
    Sep 28, 2025
    5.0
    The three postal customer service were all friendly and smiling. Warm welcome and great service.
  • SS
    Shawn D Starks
    Sep 12, 2025
    1.0
    They’ve made it a habit lately to avoid delivering my packages. When I said something about it at the post office the lady acted like it was no big deal. Shame on USPS for allowing things like this to go on.
  • TD
    taylor dean
    Sep 4, 2025
    1.0
    Mail carriers will throw your packages out of the window.
  • MM
    Misty Martinez
    Aug 13, 2025
    1.0
    They DO NOT provide tape and will force you to buy it! If they are out, they tell you to go find tape. Absolutely ridiculous? How much are they losing for them to not provide tape? Do better PostMaster! Do better!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.