United States Postal Service

2.0
138 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 110 S Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
110 S Main St, Dayton, TX
77535, United States

Hours

Reviews

2.0
138 reviews
5 stars
27
4 stars
7
3 stars
2
2 stars
2
1 star
100

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with mail and package deliveries, including misdeliveries, packages not being delivered at all, and mail being left in inappropriate locations.

Customer Service

Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive of customer concerns.

Communication Problems

Customers frequently mentioned a lack of communication from the post office, including difficulties in reaching staff by phone and receiving updates on package statuses.

Mixed Experiences

While many reviews were negative, some customers reported positive experiences, particularly regarding passport services and interactions with specific staff members.
  • TT
    Tracee Teague
    Dec 23, 2025
    1.0
    Just moved to Dayton few months ago. In just the last month I've had 1 package shown delivered to mailbox that I never received. Had 1 package shipped from Corpus to North Houston then back to Corpus & now en route back to me... and yesterday had multiple packages (Christmas deliveries) show tracking all day to deliver by 515, then 8pm. Then at 907pm they showed all packages but 1 sent to be held at post office at customer request & 1 showed not delivered due to animal interference. I never have requested any of my mail to be held at any post office. I have a dog, she is a 4 pound chihuahua & never outside by herself. There was a note written inside my mailbox door that said "mud & dog" with an arrow pointing down my driveway. Mud. Mud. Really?? How these people can look themselves in the mirror is beyond me. Absolutely no self respect so I guess we should not expect them to respect us. Can't wait until this garbage agency is privatized & maybe we will see some professionalism at last.
  • BA
    Brenda Armendariz
    Dec 13, 2025
    1.0
    I don't know who's the person the drops off the mail here in Dayton Texas in our street always keeps leaving everybody's mail in different location 😕 I've been taking other people's mail to their home you could be very important to them. In my mail has been dropped off right in the middle of the road main entrance. I sat outside to acknowledge her that I was watching when she was leaving my mail thrown on the ground and acted like she didn't see me or hear me as she didn't care. And drove off. If she doesn't care she should concentrate Getting another job.
  • SV
    Slade Vaughn
    Dec 1, 2025
    1.0
    This place deserves 0 stars and to be re-staffed. I work in customer service and the experience the two times I’ve been there have been petty and ridiculous. They just don’t care about taking care of the customer and making things convenient for the consumer.
  • BB
    Brandi
    Nov 12, 2025
    1.0
    Worst communication ever.
  • TW
    Tori W.
    Sep 28, 2025
    5.0
    The three postal customer service were all friendly and smiling. Warm welcome and great service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.