The UPS Store

Reviews

• IR

  Irva Rubin

  Apr 22, 2026
  1.0
  Would give 0 stars if I could. Staff not helpful. Spanish looking girl seemed uninterested in helping this senior return Amazon product.
• WW

  Whitney

  Mar 24, 2026
  1.0
  I just came from the Garland Rd. location which I've had a box there for at least the past 7 years and Hugo, one of the workers at this location looked me in my face and told me that I had NO packages and after asking him to go and check because I have had multiple notifications that I did have packages. He finally went back and came back with 25 packages! I don't know if he just didnt feel like getting them but I've NEVER had this experience here.
• JJ

  Jeremy Torres (Jermisious)

  Jan 29, 2026
  1.0
  Male employee there with glasses is absolutely rude, he was removing some papers from by the printer which I was standing at to print something but he couldn’t even say “pardon me” or anything, he basically just forced his way into my personal space with no words said!
• AS

  Adam Sandler

  Jan 27, 2026
  1.0
  I’m a repeat customer who brings in higher-volume shipments a couple times a month. Unfortunately, the staff at this location often act visibly annoyed when I arrive, including making faces, talking under their breath, and offering little to no assistance. I’m always polite — I’ve even brought cookies and donuts for the team — but the attitude hasn’t changed. Because of how I’ve been treated here, I now drive to other UPS locations much farther from my home, even though this one is right next door. I understand shipping can be stressful, but basic courtesy and professionalism with customers should be standard.
• WW

  W Wjwilliams

  Jan 21, 2026
  5.0
  Employees are very friendly and helpful.😊

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