Brand Certified
United States Postal Service
2.9(411 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
401 Tom Landry Hwy, Dallas, TX
75260, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 401 Tom Landry Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.9
411 reviews
5 stars
168
4 stars
20
3 stars
15
2 stars
8
1 star
200
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Staff Attitude
Many customers reported negative experiences with staff attitudes, noting a lack of friendliness and professionalism.
Efficiency Issues
Customers experienced long wait times and inconsistent service, with reports of staff being slow and disorganized.
Mixed Experiences
While some customers praised specific employees for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction with the majority of staff.
- LFLatoyka Fuller5 days ago2.0Whoever delivers mail to 4724 East Side Avenue Dallas Texas 75226 or putting the wrong mail in the wrong mailbox every day you have people checks going into other people's mailboxes y'all need to check your Postal Service person that's delivering mail to this apartment complex to make sure they putting the mail in the right mailbox. People medical cards
- CSChris StoneFeb 24, 20261.0This joint WILL test your patience. I've visited dozens of times. I've never witnessed praise worthy customer service. Last visit I arrived 5 mins early, they opened 10 mins late, then spent another 5 mins preparing work stations, catching up on the latest gossip, and glaring at folks in line for having the audacity to seem impatient. I now mail from another location realizing it will add a day to delivery time but alleviate the need to waste another 30 minutes writing an abysmal review.
- RMRyan McConnellFeb 7, 20261.0The Employees at this Post office is the Laziest most ignorant employees I have ever seen anywhere, not only are they rude and slow, they want the customer to do there job for them. I will never go back to this location,
- CMCindy MFeb 7, 20261.0Poor customer service I didn't even do what I came to do because I left due to poor customer service. The bright black female associate needs to be retrained. I see why so many poor reviews. You'd think a trip to the post office would be simple but no
- BBBhanuJan 23, 20261.0I came in to drop off a package for a return. I asked if they could help attach it on, and clerk clerk 08 went to the back after mumbling something and stayed there for a while. After she came back, she was extremely rude to me for no reason and blurted “do you wanna buy this tape for $3.99”. She ignored me after telling me to step aside and never got her manager as I requested. I asked her if she could be more polite because all I asked was for her to politely tell me what the problem is so that I could fix this. This type of person does not need to work in customer service. She is not kind, and is going against USPS policies by ignoring someone. There were cameras up depicting this exact incident unfold, and I would be happy to speak to a manager about this incident.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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