Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2202 S Cockrell Hill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
287 reviews
5 stars
45
4 stars
8
3 stars
9
2 stars
7
1 star
218
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and lost packages, with many expressing frustration over packages being marked as delivered but not received.
Customer Service
Feedback highlighted a mix of experiences, with some employees being described as helpful and friendly, while others were noted for being rude and unprofessional.
Staffing Problems
Many reviews mentioned understaffing, leading to long wait times and poor service, with customers often waiting in line for extended periods.
Communication Failures
Customers frequently complained about the lack of communication regarding package status and difficulty in reaching staff for assistance.
- GCGriseth Calzadilla1 day ago1.0Pésimo lo qye sucede aquí tengo un envío extraviado hace 21 dias No aparece He llamado atención al cliente He puesto reclamos dicen ellos el cartero lo dejo en el.buzón equivocado. Osea no hay solución. Es lamentable
- PTPaul TUKEJan 6, 20263.0The women at the counter are very nice and personable, but don't seem especially focused on moving the line. and there is no self-service kiosk, so we have no choice but to listen to all the stories about their families and favorite dining establishments for lunch. I'd take a photo of the 8 of us standing in line looking annoyed but the federal govt frowns on this. Please add another clerk who is as nice as the others or get one of the kiosks that you promote on the wall. Thanks
- SEsalma elizondoJan 1, 20265.0I like it here, never had any problems
- KCKiah ClemmonsDec 6, 20251.0I'm not even in Dallas but it NEVER FAILS IT'S DELIVERED AFTER the intended delivery date when going through Dallas! And it ain't because it's the holidays, I had packages delayed 2 months ago!! #atleasttrytodobetter
- TBTrayisha BrownNov 19, 20251.0Lost my package and trying to say that they delivered to my house when I know they didn’t because I got a door camera showing everything. I don’t recommend this post office at all. They lazy and act if they don’t want to do their job.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Dallas?
The United States Postal Service is located at 2202 S Cockrell Hill Rd, Dallas, TX 75211.
What are the operating hours for this USPS location?
This USPS location is open Monday through Friday from 8:30 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though some limited walk-in hours may be available.
Can I get a PO Box at the Dallas Post Office and how?
Yes, you can apply for a PO Box online or in person with two valid IDs. Online reservations are available at the USPS website.
What is the cost to have a passport photo taken at this location?
The fee for a passport photo is $15 at USPS locations providing this service.
Are there nearby places where I can grab food after visiting the Post Office?
Yes, nearby food options include Torteria, Rumi's Pizza, Jack in the Box, Braum's Ice Cream and Dairy Store, McDonald's, and Cesar's Tacos.
Where can I find nearby automotive repair services around the Post Office?
Nearby automotive repair services include Rios De Agua Viva, Jared Inspections, Sam's Auto Repair, and Non Stop Repair Group.
Are there any nearby insurance agencies close to the United States Postal Service?
Yes, you can visit ROSS-All Insurance Agency, Cardozas Auto Insurance, and Assurance Auto Insurance near the Post Office location.
How can I contact the United States Postal Service at 2202 S Cockrell Hill Rd?
You can call the local phone number at +1 214-337-5370 or the main phone line at +1 800-275-8777.