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Brand Certified

United States Postal Service

1.8
(293 reviews)

Business Details

2202 S Cockrell Hill Rd, Dallas, TX
75211, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2202 S Cockrell Hill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2202 S Cockrell Hill Rd, Dallas, TX
75211, United States

Hours

Reviews

1.8
293 reviews
5 stars
47
4 stars
8
3 stars
9
2 stars
7
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service and long wait times, often with only one employee available to assist.

Package Handling

Numerous complaints about lost packages and misdelivered mail, with many customers expressing frustration over packages being held or returned without explanation.

Staff Attitude

While some employees were praised for being friendly and helpful, many reviews highlighted rudeness and unprofessional behavior from staff.

Customer Support

Customers expressed dissatisfaction with the lack of effective customer support, including difficulty reaching staff by phone and inadequate responses to complaints.
  • JM
    Jocelyn Minks
    5 days ago
    1.0
    literally just got hung up on and they lost my package 🙃
  • SD
    Shirley Duong
    Feb 4, 2026
    5.0
    Thank you, Reggie for helping me get my packages. Much appreciated and he handled it with such grace and patience - it was a busy morning and the post office was incredibly helpful. Thank you!
  • TR
    Texas Rancher
    Feb 1, 2026
    1.0
    Big blockages at 75211, MUST BE DISORGANIZED there. Please send someone down from corporate to FIX all the issues in this sorting and distribution system. Crazy SLOW service of packages. I have Proof. One MORE item...I saw many times my packages go to 75260 then to 75211 and then get send back to 75260 then back to 75211 for 4 or 5 business days...what's that hogwash about? Package hot-potatoing? Not my problem?
  • DJ
    Dream job
    Jan 21, 2026
    5.0
    Mr. Alejandro is very friendly and very attentive, the truth is the best usps worker they have in all locations.
  • GC
    Griseth Calzadilla
    Jan 12, 2026
    1.0
    Pésimo lo qye sucede aquí tengo un envío extraviado hace 21 dias No aparece He llamado atención al cliente He puesto reclamos dicen ellos el cartero lo dejo en el.buzón equivocado. Osea no hay solución. Es lamentable

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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