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Visit your local Post Office™ at 2825 Oak Lawn Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes and professionalism.
Long Wait Times
Numerous reviews mentioned excessively long wait times, often due to understaffing, with customers expressing frustration over the lack of urgency from employees.
Lost Packages
Several customers experienced issues with lost or misdelivered packages, leading to a lack of trust in the postal service at this location.
Mixed Experiences
While many reviews were negative, some customers reported positive experiences with specific employees who provided helpful and efficient service.
Facility Issues
The location was described as dirty and poorly managed, with complaints about broken equipment and inadequate staffing.
EB
E B
Nov 17, 2025
1.0
There is a reason this post office rating is sitting at 2.1 stars currently It should be negative stars. Rude unhelpful and dismissive. Not to mention painfully slow. I will not be stopping at this post office again
FW
Feng Wang
Nov 15, 2025
5.0
Christian handled my Chinese passport mailing process so seamlessly! He is professional, friendly, and efficient!!
One of the best USPS service I’ve ever had in the U.S. I don’t have any waiting time on Saturday morning 9:30 am!
Come here and get your passports mailed! 😊
TG
Thamer Gazzaz
Nov 12, 2025
5.0
So professional and provide a quick clear service with a genuine smile. A line of 14 people ahead of me passed in less than 10-15 minutes. Thank you 🙏
SB
Sarah Blumberg
Oct 14, 2025
1.0
Literally go anywhere else, the people are rude, the lines are crazy and then once you get to the line, I’ll tell you you’re missing something and make you go to the back of the line just to do a small fix. Also made me pay for tape After waiting in line for 30 minutes.
HZ
Hanning Zhang
Sep 18, 2025
1.0
Don’t let people there know that there’s anything valuable inside your package. I had to mail cash for this particular application, and the money was missing when the package arrived
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
It is located at 2825 Oak Lawn Ave, Dallas, TX 75219.
What services does this Post Office offer?
You can send mail and ship packages, get money orders, Post Office boxes, passports, gift cards, and more.
What are the operating hours at this Post Office?
Open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and most locations can also take passport photos. Be sure to print and complete your application form before applying.
Do I need an appointment for passport services?
Most passport services require scheduling an appointment through the online scheduler, although limited walk-in hours may be available at select locations.
How much does a passport photo cost?
The current fee for a passport photo at USPS is $15.
Can I rent a Post Office box online?
Yes, you can search and reserve PO Boxes online at the USPS website. You will receive instructions to complete your setup in person.
What are the access hours for PO Boxes?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary by location. Check with this Post Office for specific access hours.
What nearby places can I visit around this Post Office?
Nearby you can find Starbucks for coffee, Bellini's Italian Cafe and Pizza for a meal, and Total Wine & More if you're interested in shopping for liquor or gifts.
Are there any professional services close to the Post Office?
Yes, nearby professional services include Immigration Specialists of America, David Christopher & Associates real estate agents, and The Stone Law Office.