Brand Certified
United States Postal Service
2.1(356 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2825 Oak Lawn Ave, Dallas, TX
75219, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2825 Oak Lawn Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
356 reviews
5 stars
83
4 stars
11
3 stars
15
2 stars
12
1 star
235
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; some employees are praised for their helpfulness and efficiency, while others are criticized for rudeness and unprofessional behavior.
Staffing Issues
Many reviews mention understaffing, leading to long wait times and poor service experiences.
Service Quality
Customers report inconsistent service quality, with some having positive experiences while others face significant issues like lost packages and misdelivered mail.
Facility Management
The location is described as poorly managed, with complaints about cleanliness and operational efficiency.
- MPMichelle ParkisonFeb 17, 20261.0Very unprofessional. They were helping two people at a time at the counter so you’re standing right next to someone taking turns talking to the worker.
- CWConnor WatersFeb 3, 20265.0Had a pleasant experience with the employee who helped me with the self service kiosk. Definitely have you label ready and you’ll be in and out
- PMPeter McLaughlinFeb 2, 20265.0Lashae, Lashae, Lashae! You are a ROCKSTAR!!!! Thank you for taking the time to find my package which was already processed to be returned to Germany! Thank goodness the return truck was too full to take the package on Saturday. If not for you, though, a less concerned person would have probably "assumed" it was already gone and not bothered. And anyone visiting this location, PLEASE start EVERY conversation with "Good Morning" or "Good Afternoon" because these folks work incredibly hard in a very demanding environment not made any better by CUTS in the postal service budget. And try "Yes, Ma'am" and "Yes Sir" to everyone. Give respect to get respect. Every person I met, from the front counter to the package window and even the very smartly dressed woman who came out of the package pickup area and asked "Have you been taken care of?" was incredibly kind and professional. Don't be the customer who interrupted me and Lashae with "Can you just answer me one question?" Lashae was soooo polite. Even when the lady followed up with three more questions, never said "Good morning", never said "Thank You. Cheers to USPS!!!!
- CCCarterJan 30, 20261.0Do NOT go here if you are pressed for time...3-4 stations, but, only 1 employee
- NONathan OeltjenbrunsJan 29, 20261.0Unhelpful, uncaring, staff with zero interest in helping a customer. Been here numerous times over the last year and each experience is the exact same.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
It is located at 2825 Oak Lawn Ave, Dallas, TX 75219.
What services does this Post Office offer?
You can send mail and ship packages, get money orders, Post Office boxes, passports, gift cards, and more.
What are the operating hours at this Post Office?
Open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and most locations can also take passport photos. Be sure to print and complete your application form before applying.
Do I need an appointment for passport services?
Most passport services require scheduling an appointment through the online scheduler, although limited walk-in hours may be available at select locations.
How much does a passport photo cost?
The current fee for a passport photo at USPS is $15.
Can I rent a Post Office box online?
Yes, you can search and reserve PO Boxes online at the USPS website. You will receive instructions to complete your setup in person.
What are the access hours for PO Boxes?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary by location. Check with this Post Office for specific access hours.
What nearby places can I visit around this Post Office?
Nearby you can find Starbucks for coffee, Bellini's Italian Cafe and Pizza for a meal, and Total Wine & More if you're interested in shopping for liquor or gifts.
Are there any professional services close to the Post Office?
Yes, nearby professional services include Immigration Specialists of America, David Christopher & Associates real estate agents, and The Stone Law Office.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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