Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2341 W Northwest Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rudeness and unhelpfulness.
Delivery Issues
Numerous complaints about lost packages, incorrect deliveries, and failure to deliver mail consistently.
Staff Performance
Staff performance is criticized for being lazy and unprofessional, with some employees noted for going above and beyond.
Facility Conditions
The facility is described as clean and well-stocked by some, but others report issues with accessibility and long wait times.
KG
Khizir Guzmán
Oct 11, 2025
1.0
I have seen problems with package deliveries in mailboxes, some never arrived, others get lost, I have also seen packages thrown in mailboxes with addresses other than those from the place. This is a very serious problem because if you are waiting for an important document and you lose it, it is stolen or it gets lost, who can be blamed if not the post office itself and those who do their job reluctantly. They should improve the service and train the staff, we are already like the post offices in third world countries, it is not fair.
AY
ALicia Yancy
Sep 30, 2025
5.0
Excellent service with a smile !
MA
Maria dela luz Avila
Sep 4, 2025
1.0
very bad service they leave mi purchase at the wrong address they don’t even care about their job I was waiting for a very important package and they leave it at the wrong address what a mess
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 2341 W Northwest Hwy, Dallas?
The Post Office offers mail and package shipping, money orders, PO Boxes, passport services including applications and photos, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need to schedule an appointment for passport services here?
Most passport services require an appointment using the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday through Friday from 8:30 AM to 5:00 PM, Saturdays from 8:30 AM to 12:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Check availability and apply online at the USPS PO Box page.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, access hours may vary. Contact this Post Office to confirm.
What nearby places can I visit before or after my visit to the Post Office at 2341 W Northwest Hwy?
Nearby points of interest include several post offices like US Post Office and Post Office Northwest Highway, car dealerships such as Texas Car World and Core Autoplex, and hotels like Days Inn and Days Inn & Suites by Wyndham Dallas.
Is there a convenient way to find transportation near this USPS location?
Yes, RideLatino taxi services operate nearby, helping customers easily reach the Post Office or other local destinations.
Where can I find nearby services such as gas stations or convenience stores around this Post Office?
Nearby convenience includes the Chevron gas station and Food Mart grocery store, both close to the Post Office for errands or quick stops.
How can I contact the United States Postal Service at 2341 W Northwest Hwy for more information?
You can call the local phone number at +1 214-357-0714 or visit their website for more details and services.