Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2341 W Northwest Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
143 reviews
5 stars
37
4 stars
10
3 stars
8
2 stars1
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some staff being described as friendly and helpful, while others were reported as rude and unhelpful.
Delivery Issues
Numerous complaints about packages being lost, delivered to the wrong address, or not delivered at all, highlighting significant issues with reliability.
Staff Attitude
Several reviews mention a lack of professionalism and a negative attitude among staff, contributing to poor customer experiences.
Facility Conditions
Some customers noted that the facility is clean and well-stocked, while others reported issues with long wait times and understaffing.
Mixed Reviews
Overall, experiences vary widely, with some customers expressing satisfaction and others expressing frustration, indicating inconsistency in service quality.
- KGKhizir GuzmánOct 11, 20251.0I have seen problems with package deliveries in mailboxes, some never arrived, others get lost, I have also seen packages thrown in mailboxes with addresses other than those from the place. This is a very serious problem because if you are waiting for an important document and you lose it, it is stolen or it gets lost, who can be blamed if not the post office itself and those who do their job reluctantly. They should improve the service and train the staff, we are already like the post offices in third world countries, it is not fair.
- AYALicia YancySep 30, 20255.0Excellent service with a smile !
- MAMaria dela luz AvilaSep 4, 20251.0very bad service they leave mi purchase at the wrong address they don’t even care about their job I was waiting for a very important package and they leave it at the wrong address what a mess
- NKNevin KAug 5, 20255.0Excellent and quick service. Not busy around 4pm.
- AMariel medinaJul 22, 20255.0Okay
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 2341 W Northwest Hwy, Dallas?
The Post Office offers mail and package shipping, money orders, PO Boxes, passport services including applications and photos, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need to schedule an appointment for passport services here?
Most passport services require an appointment using the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday through Friday from 8:30 AM to 5:00 PM, Saturdays from 8:30 AM to 12:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Check availability and apply online at the USPS PO Box page.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, access hours may vary. Contact this Post Office to confirm.
What nearby places can I visit before or after my visit to the Post Office at 2341 W Northwest Hwy?
Nearby points of interest include several post offices like US Post Office and Post Office Northwest Highway, car dealerships such as Texas Car World and Core Autoplex, and hotels like Days Inn and Days Inn & Suites by Wyndham Dallas.
Is there a convenient way to find transportation near this USPS location?
Yes, RideLatino taxi services operate nearby, helping customers easily reach the Post Office or other local destinations.
Where can I find nearby services such as gas stations or convenience stores around this Post Office?
Nearby convenience includes the Chevron gas station and Food Mart grocery store, both close to the Post Office for errands or quick stops.
How can I contact the United States Postal Service at 2341 W Northwest Hwy for more information?
You can call the local phone number at +1 214-357-0714 or visit their website for more details and services.