United States Postal Service

1.7
165 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1502 E Kiest Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1502 E Kiest Blvd, Dallas, TX
75216, United States

Hours

Reviews

1.7
165 reviews
5 stars
25
4 stars
1
3 stars
5
2 stars
6
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with some employees being described as incompetent or dismissive.

Delivery Issues

Many customers reported consistent problems with mail and package deliveries, including items marked as delivered but not received, late deliveries, and misdelivered mail.

Staff Performance

While some employees received praise for their helpfulness, a large portion of reviews highlighted poor attitudes and lack of professionalism among staff.

Operational Problems

Customers noted issues with the post office's hours, including early closures and understaffing, leading to long wait times and inadequate service.

Community Impact

The overall sentiment reflects a community frustration with the postal service's reliability and customer care, prompting calls for improvement and accountability.
  • EH
    Elizabeth hernandez
    Oct 23, 2025
    1.0
    This place has the most incompetent employees I’ve ever came across. Can’t even match 3 digit numbers to a mailbox . You call n call nobody wants to do their job , or they talk to you like it’s your fault your mail wasn’t delivered but yet yall are the mail carriers ???? N These are adults we’re talking about . SMH
  • JJ
    Jasmine Jones
    Jun 6, 2022
    1.0
    They got bad attitudes like they hate their job. I will be leaving a had review every place I see their location. Whoever does the forward mail needs an adjustment
  • LH
    Lanny Hines
    Mar 21, 2020
    1.0
    Rude and close at least 30 to 45 minutes before closing time
  • MN
    Ms. Naomi
    Nov 14, 2019
    2.0
    MAIL Carrier doesn't deliver every weekday in 75203 apartment MAILBOXES!
  • CF
    Cynthia Finch
    Nov 15, 2017
    1.0
    We have not received mail in 3 days.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.