United States Postal Service

1.7
169 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1502 E Kiest Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1502 E Kiest Blvd, Dallas, TX
75216, United States

Hours

Reviews

1.7
169 reviews
5 stars
25
4 stars
2
3 stars
6
2 stars
6
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Delivery Issues

Numerous reviews highlighted problems with mail and package delivery, including items marked as delivered but not received, and frequent misdeliveries.

Operational Problems

Customers noted inconsistent hours of operation, including early closures and understaffing, leading to long wait times and frustration.

Mixed Experiences

While some customers praised specific employees for their helpfulness, the overall sentiment was negative, indicating a lack of consistent quality in service.
  • AB
    adrianna bowser
    Dec 23, 2025
    1.0
    Horrible place. And horrible mail lady in the Flats Apartments the mail lady do not deliver ur package to ur door she LIES and say delivery attempted and she don't attempt anything. I have cameras on my front door and my patio and you can see the mail lady just driving threw the apartments and I live downstairs. As for the post office it self they are Very rude and unprofessional and shows the don't care. Just getbALL new employees.
  • DD
    Dlonra
    Dec 23, 2025
    1.0
    These people are notorious for putting delivered on the tracking and not delivering a dam thing or giving it to someone else
  • ST
    Sheri Thompson
    Dec 16, 2025
    3.0
    These people are slow
  • EH
    Elizabeth hernandez
    Oct 23, 2025
    1.0
    This place has the most incompetent employees I’ve ever came across. Can’t even match 3 digit numbers to a mailbox . You call n call nobody wants to do their job , or they talk to you like it’s your fault your mail wasn’t delivered but yet yall are the mail carriers ???? N These are adults we’re talking about . SMH
  • EB
    Edgle Bennett
    Apr 14, 2022
    5.0
    It's always a pleasurable experience at the post office the employees are overly friendly and very affable.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.