United States Postal Service

2.9
86 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1351 N Buckner Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1351 N Buckner Blvd, Dallas, TX
75218, United States

Hours

Reviews

2.9
86 reviews
5 stars
35
4 stars
5
3 stars
3
2 stars
0
1 star
43
  • JV
    Jadelyn Verdell
    Dec 29, 2025
    1.0
    The delivery driver marked my package as vacant. I went to the USPS office today to pick up my package because the customer service rep I spoke to over the phone, told me it was still at the White Rock USPS location. When I arrived, their reason for not giving me my package was that they would have to go through too many packages in the "return to sender" barrel to find mine. I was inconvenienced because USPS and the delivery driver had all the necessary information needed to deliver my package (address, gate code, and accessibility). Despite this, they did not deliver my package nor did they attempt to communicate with me about any delivery issues. I checked with my apartment complex's front desk, and my apartment is not listed as vacant. USPS is also provided with a code to enter. This was a clear example of very poor service and customer service from both the delivery person and the representatives at this location.
  • KR
    Katiely Ramos
    Oct 25, 2025
    5.0
    I know that a lot of people use reviews to complain but I got to tell you, here people have always been profesional and amicable. I wish people bring doing their entitlement two notches and treat other customer service people as they are, humans, specially in the coming season. I remember one day that I was having a really bad day and the lady with glasses (forgot her name) treat me with kindness without even knowing what was going on. I didn’t take it out on her either but having a little bit of patience with me that day made me write this. Thank you!
  • JR
    Jayden Rios
    Sep 20, 2025
    1.0
    ZERO stars if I could! Horrible service they are extremely rude to customers. Screaming at elders and young. the two employees that are working right now at closing time shouldn’t be there. I just hope my package doesn’t get stolen!
  • LZ
    Lindsey Zenker
    Sep 8, 2025
    1.0
    The guy working at 12:30 on 9/8/25 haaaaaaates his job and everyone that walks through the door. Go to ups they won’t charge you $2 for a strip of tape.
  • EE
    Emily
    Aug 9, 2025
    1.0
    Horrible customer service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.