United States Postal Service

Reviews

• RT

  Rebecca Tolentino

  3 days ago
  1.0
  Twice in the last 2 weeks the carrier claims to have attempted to deliver my package when in fact he has not even bothered to try to deliver them. I am home all day with my door open and my dog did not even bark. To not deliver is one thing but to claim they tried when they did not is quite another.
• JS

  John Sparks

  Jan 21, 2026
  1.0
  Postal employee told me I could “take my attitude somewhere else” after giving her a poor rating (sad face) on the credit card machine because I felt she was slow when all I needed was 2 stamps. I did not respond to her when she told me to take my attitude somewhere else but instead after getting my stamps Got back in line to speak to another agent and request to speak to the station manager. She reacted to me getting back in the line by going to the back and telling her coworker the story and I could hear her and mentioned that I was still there and back in line again. She told her coworker in the back and I overheard her tell them that she wished I would take my attitude somewhere else. When I told the next agent helping me I would like to speak with a supervisor she again told this third employee she wished I would take my attitude somewhere else. I Spoke to station manager Cynthia and she apologized for employees behavior but upset I was treated this way by one of your employees when I went into purchase just 2 stamps
• JV

  Jadelyn Verdell

  Dec 29, 2025
  1.0
  The delivery driver marked my package as vacant. I went to the USPS office today to pick up my package because the customer service rep I spoke to over the phone, told me it was still at the White Rock USPS location. When I arrived, their reason for not giving me my package was that they would have to go through too many packages in the "return to sender" barrel to find mine. I was inconvenienced because USPS and the delivery driver had all the necessary information needed to deliver my package (address, gate code, and accessibility). Despite this, they did not deliver my package nor did they attempt to communicate with me about any delivery issues. I checked with my apartment complex's front desk, and my apartment is not listed as vacant. USPS is also provided with a code to enter. This was a clear example of very poor service and customer service from both the delivery person and the representatives at this location.
• KR

  Katiely Ramos

  Oct 25, 2025
  5.0
  I know that a lot of people use reviews to complain but I got to tell you, here people have always been profesional and amicable. I wish people bring doing their entitlement two notches and treat other customer service people as they are, humans, specially in the coming season. I remember one day that I was having a really bad day and the lady with glasses (forgot her name) treat me with kindness without even knowing what was going on. I didn’t take it out on her either but having a little bit of patience with me that day made me write this. Thank you!
• SS

  space2k

  Oct 6, 2025
  5.0
  I’ve been shipping items from my local post office for years and never encountered anything but smiles and great service.

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