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Brand Certified

United States Postal Service

2.5
(303 reviews)

Business Details

13770 Noel Rd, Dallas, TX
75240, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 13770 Noel Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13770 Noel Rd, Dallas, TX
75240, United States

Hours

Reviews

2.5
303 reviews
5 stars
90
4 stars
21
3 stars
9
2 stars
17
1 star
166

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Warren and Adrienne for their exceptional service.

Service Efficiency

While some reviews highlighted quick service and efficient handling of customers, others noted long wait times and understaffing issues, leading to frustration.

Package Handling Issues

Several customers reported problems with lost or delayed packages, as well as issues with mail delivery and tracking, indicating a need for improvement in package management.

Customer Service Concerns

A number of reviews mentioned rude or unhelpful staff interactions, particularly with one employee, which negatively impacted the overall customer experience.

Cleanliness and Organization

The post office was generally described as clean and well-organized, contributing positively to the customer experience.
  • JK
    Joseph Kahan
    Feb 17, 2026
    5.0
    Warren and Andrea are so hard working. They do everything they can to help as efficiently as possible.
  • KP
    Kevin Portillo
    Feb 4, 2026
    5.0
    Andrea was very friendly and helpful!
  • WA
    Wade Hannah Aaron
    Jan 31, 2026
    5.0
    This is the best post office in Dallas. The staff was very happy and knowledgeable. I went to 4 other post offices trying to find $2-$4 stamps and they were the only post office that could help me. The staff was willing to answer any questions that I had. And my packages got to the right place. They were able to answer and give insight that other post offices were giving incorrect information on the shipping. Come here for your postal needs.
  • TJ
    Teara J.
    Dec 19, 2025
    5.0
    This USPS location is consistently great. The staff are friendly, welcoming, and efficient every time I visit. The location is perfect, and the team is always helpful. I genuinely enjoy coming here and highly recommend it.
  • RP
    Roushida Patel
    Dec 17, 2025
    1.0
    12/17/25 at 2:30pm I got a real garbage attitude from a USUAL SUSPECT. You know exactly which one.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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