Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 13904 Josey Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
192 reviews
5 stars
40
4 stars
6
3 stars2
2 stars
7
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several mentioning a lack of basic customer service skills.
Delivery Issues
Frequent complaints about lost packages, misdeliveries, and delays in mail delivery were noted, impacting customer satisfaction.
Staff Attitude
Numerous reviews highlighted a general lack of enthusiasm and professionalism among employees, with some appearing disinterested in assisting customers.
Mixed Experiences
While some customers praised individual staff members for their kindness and helpfulness, these positive experiences were overshadowed by the overall negative feedback.
Operational Efficiency
Customers expressed frustration with slow service and long wait times, particularly during busy periods.
- QTQuinn Turner1 day ago1.0Used the pickup feature, and it might as well not even exist. Had it scheduled and everything. The driver just ignored it apparently and drove right past it. Usps might as well remove this feature if their workers don’t wanna do their jobs. Thanks a lot
- SGSortorie GoffneyNov 18, 20251.0Worst post office ever!!! I’ve been calling this post office in regards to a package that was never delivered. It’s been a month since my expected delivery date & nothing !! I assume someone stole my packages. No one has returned my calls . This is theft!!!
- LHLindsey HOct 14, 20255.0I actually thought the 2 workers here were very kind and patient compared to so many of my experiences with post offices. Thanks y'all!
- ADAlice DunorOct 2, 20251.0This is the worse post office experience I have ever encounter. I just moved to the area and they have lost a package that was worth more the what the post office insurance covers, failed to deliver multiple packages and blamed it on not having entry into my apartment even though the leasing office is open until 6pm and we have a mail room they have access to as well as entry though the front door. Security is always outside to let vendor in. Amazon deliver packages past 6 pm but yet entry into the building is an issue. They attempted to deliver a package on Sept 26 and have not made another attempt since the. It’s October 2nd still no package. What’s the point of paying for shipping if I have to keep driving to pickup my package. This post office has to do better. The carelessness of lost packages and false deliveries impacts us more than the post office thinks. That lost packages derailed my small business by 3weeks because I had to wait for a new shipment. That’s money out of my pocket. It’s not right and it’s not fair.
- PTParabolik TvAug 27, 20251.0I didn’t like the service, the customer service it was rude and antipathy.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 13904 Josey Ln?
You can send mail and packages, buy money orders, rent PO Boxes, apply for passports, purchase gift cards, and find other postal services.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours are offered at select locations.
What are the Post Office's operating hours?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sundays.
How can I rent a PO Box at this location?
You can rent a PO Box online or in person by providing two valid IDs and completing the application. Online reservations are available at the USPS website.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary, so it is best to check with this local Post Office.
What nearby places can I visit after my visit to the Post Office?
You can visit Farmers Branch Park for outdoor activities or grab a meal at nearby spots like La Mexicana Bakery or Spicy Zest Sri Lankan Restaurant, both close to the Post Office.
Are there other postal services near this location?
Yes, there are other nearby postal offices such as US Post Office and Us Post Office Farmer's Branch that provide postal services in the area.
How can nearby transit or landmarks help me find this Post Office?
Locating well-known places like Farmers Branch Park or Landmark eateries such as Pasteleria Margarita can help you navigate to the Post Office at 13904 Josey Ln in Dallas.
Where can I find money transfer services near this USPS location?
Western Union, a nearby money transfer service, is available close to the Post Office for your financial transaction needs.