Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 10502 Markison Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
116 reviews
5 stars
28
4 stars
4
3 stars1
2 stars
5
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, particularly at the front desk, leading to a negative customer experience.
Staff Attitude
Many customers reported that staff members displayed a lack of enthusiasm and care for their jobs, contributing to a hostile environment.
Service Efficiency
Customers frequently complained about long wait times and slow service, with some stating that the post office was understaffed.
Package Handling
There were multiple reports of lost or mishandled packages, with customers expressing frustration over the lack of accountability and assistance in resolving issues.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their helpfulness and friendly service, indicating that experiences can vary.
- AAAmin AltawilOct 15, 20251.0The front desk lady, she is so rude
- LLLexyOct 1, 20251.0Front desk lady is extremely rude/lazy from the second you walk in. They seem miserable at their jobs. Save yourself time and energy and go to a different USPS.
- JGJoshua GambleSep 27, 20251.0The staff is extremely rude and the service is even slower. They have lost several of my packages over the past couple weeks and destroyed another completely. One shows as delayed for over a week (At the time of writing this review.) and another shows as delivered when it never was! I was even told it was scanned as delivered "Up the street according to the coordinates." But they refuse to help me at all! They call at extremely inconvenient times from a private number and if you can't answer they give you a service number no one will ever answer to call them back that assaults your ears with a high pitched tone after three or four rings. If you can answer you basically get told to "Just deal with it." They have lost or destroyed around $400 now and won't help me with filing claims, finding the packages, or even accepting responsibility. This is unacceptable!
- MEMalak ElkadySep 13, 20255.0Ms Sandra is an amazing woman. Not only did I get excellent and quick service for my mail, I also got a delightful conversation. She’ll make you leave with a smile!
- JMJon McCurleySep 12, 20255.0This is my favorite post office in Dallas. Knowledgeable, helpful staff, open Saturday til 3pm
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 10502 Markison Rd?
This Post Office offers mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many locations also offer passport photo services.
Do I need an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
Monday through Friday from 8:30am to 5:00pm, Saturday from 10:00am to 3:00pm, and closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online at the USPS website and complete the setup at the Post Office with proper ID.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location.
What nearby services can I visit before or after using this Post Office?
Nearby you can find Lake Highlands Station, a local post office and public association; Dallas Quick Cleaning Service for home cleaning needs; and Oak Highlands Brewery for relaxing after your errand.
How can nearby transit locations help me reach this Post Office?
Lake Highlands Station, a nearby post office and public association location, serves as a local transit area that may help customers navigate to the Post Office.
Are there nearby home improvement stores around this Post Office?
Yes, Briar Homes Co. and Dallas Quick Cleaning Service are local options that can be convenient for customers visiting the Post Office.
What should I know about passport photo services at this Post Office?
Passport photo services require an appointment using the online scheduler, with a current fee of $15 for photos.