United States Postal Service

3.4
64 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5959 Royal Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5959 Royal Ln, Dallas, TX
75230, United States

Hours

Reviews

3.4
64 reviews
5 stars
32
4 stars
5
3 stars
3
2 stars
4
1 star
20
  • KA
    K A
    Nov 26, 2025
    1.0
    This particular location is never staffed but by ONE counter person who moves at a snail's pace and likes to chat. Every transaction takes at least 10 minutes (I timed it) and 200 button punches like it's a space shuttle launch. At holiday time, they really ought to add another counter person and an express lane where folks with prepaid labels don't have to wait behind HP soccer moms who are mailing a shopping bag full of unstamped holiday cards to everyone they've ever known.
  • HH
    H H
    Nov 25, 2025
    1.0
    There is absolutely ZERO outdoor signage. You have to walk in the back by Chicos. Absolutely disgusted how difficult it was to find a federal building that serves the public.
  • DB
    Dan B
    Sep 29, 2025
    5.0
    Terry is always friendly, patient, and happy to help. While this location in general is very quick and all the employees are great, Terry’s service is one of the best. Thanks!
  • MC
    Maria C
    Mar 8, 2022
    2.0
    Employees were very friendly and personable which I greatly appreciate! Being charged minimum $1.75 to tape up a small/medium size envelope that required one strip of tape is insane. Also, not entering the suite number on the official printed label + not allowing me to take a picture of the package just in case it gets lost or undelivered isn’t helpful. Fingers crossed for my package!
  • ES
    Emily Schilling
    Jan 22, 2022
    5.0
    The employees were incredibly nice and helpful. Would definently drive a little out of my way in order to stop at this USPS.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.