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United States Postal Service

3.3
(67 reviews)

Business Details

5959 Royal Ln, Dallas, TX
75230, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5959 Royal Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5959 Royal Ln, Dallas, TX
75230, United States

Hours

Reviews

3.3
67 reviews
5 stars
33
4 stars
5
3 stars
3
2 stars
4
1 star
22
  • NS
    Natalie Sherree
    Feb 10, 2026
    1.0
    Yes, this location has the rudest staff. Every time I go, there’s always some sort of hiccup. This time they wanted me to tape and have my package completely ready to go when all they have to do was tape on the label and tape up the side of the package. They claimed to not have any tape except for the tape they sell, which they want to sell for $16 as if I’m going to spend $16 on a package of tape for one singular small package when I know they have tape behind the counter and it would’ve taken them less than 30 seconds to do so especially when I was the only person there their staff is the rudest most inconsiderate Timewasters I’ve ever met and it should be a shame for them to work at the post office
  • JW
    John Wechsler
    Jan 27, 2026
    5.0
    For literally decades I used to dread going to this post office. The staff were extraordinary rude, unfriendly and intentionally slow. They would have been out of business if they were a private retailer. But the last 4 or 5 visits throughout 2025 it's like night and day. The employees are not touchy, freely, but they are very fast and very competent and they exude a service attitude. And when customers get to the counter and are not prepared, they set them up, ask them to step aside to complete filling out forms, and serve other customers in the meantime. As a result the waits are never long.
  • RE
    Rachel Eiland
    Jan 19, 2026
    1.0
    Please fix your parcel drop box for after hours drop! It’s been broken for weeks!
  • KA
    K A
    Nov 26, 2025
    1.0
    This particular location is never staffed but by ONE counter person who moves at a snail's pace and likes to chat. Every transaction takes at least 10 minutes (I timed it) and 200 button punches like it's a space shuttle launch. At holiday time, they really ought to add another counter person and an express lane where folks with prepaid labels don't have to wait behind HP soccer moms who are mailing a shopping bag full of unstamped holiday cards to everyone they've ever known.
  • HH
    H H
    Nov 25, 2025
    1.0
    There is absolutely ZERO outdoor signage. You have to walk in the back by Chicos. Absolutely disgusted how difficult it was to find a federal building that serves the public.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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