Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7720 Military Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
160 reviews
5 stars
20
4 stars
3
3 stars
4
2 stars
4
1 star
129
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling disrespected and ignored.
Delivery Issues
Frequent complaints about packages being marked as delivered without actual delivery, lost mail, and poor handling of delivery attempts.
Management Concerns
Customers expressed frustration with management's lack of accountability and responsiveness to complaints, leading to a perception of incompetence.
Inconsistent Service
Service quality varied significantly, with some customers reporting positive experiences while many others faced ongoing issues.
- MXMo “Lion X” XDBDec 22, 20251.0Really helpful!
- WBWilda BurnsDec 16, 20251.0The employees there are so rude. One employee in particular is so short when I ask her questions. I don’t like for her to wait on me. If she’s the only one at the front desk and turn around and leave. I use to work for the PO and I still have family members that work for the PO. I know that this is a stressful job. But we are still customers in need of service.
- SGSilvestre GuzmanSep 22, 20251.0The delivery men who deliver at 8001 Rothington Rd are terrible. When a package has a signature, they say that one is not there and they don't even get out to deliver it. I say this because I have cameras.
- AAAlexAug 25, 20251.0Impressively bad
- SMSamantha MayesJul 25, 20251.0I have sat on the phone with it just ringing for the post office to answer for over 30 minutes.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 7720 Military Pkwy?
This Post Office offers mail and package sending, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office and do they take passport photos?
Yes, thousands of Post Offices including this one accept first-time passport applications and most can take passport photos. You need to complete and print your application before applying and make an appointment for photo services.
Is an appointment required for passport services at this location?
Most Post Offices with passport services require scheduling an appointment online, though some offer limited walk-in hours.
What are the operating hours of the USPS at 7720 Military Pkwy?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I get a PO Box at this location and how do I reserve one?
Yes, you can reserve a PO Box online via the USPS website and complete the setup in person at this Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this location for exact hours.
Are there nearby places I can visit before or after my trip to the Post Office?
Yes, you can visit La Adelita, a Mexican restaurant nearby, for a meal. For fitness enthusiasts, Montoya Boxing Gym MBG and Pena Boxing Club are close by for exercise or classes.
How can I combine my visit to the Post Office with automotive services nearby?
Near the Post Office, there are several automotive service options like Genesis Kwick Lube for oil changes, Texas Tread Tire Shop for tire repairs, and Angel's Garage for automotive repairs.
What community services are located near the USPS at 7720 Military Pkwy?
Hopeful Solutions Dallas offers social and community services nearby, and the Biblica Pentecostes churches are close for religious gatherings.
Where can I find schools and childcare near the Post Office in Dallas?
Adelfa Botello Callejo Elementary School and Bright Beginnings Ministry and Child Development Center are nearby educational and childcare facilities.