Brand Certified
United States Postal Service
1.6(540 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
9130 Markville Dr, Dallas, TX
75243, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9130 Markville Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.6
540 reviews
5 stars
64
4 stars
13
3 stars6
2 stars
14
1 star
443
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of professionalism.
Staffing Issues
Customers frequently noted understaffing, leading to long wait times and inadequate service, particularly during busy hours.
Passport Services
Many reviews indicated significant problems with passport appointment handling, including misinformation and long wait times, leading to customer dissatisfaction.
Communication Problems
Customers reported issues with unclear communication regarding services, hours, and appointment policies, contributing to frustration and confusion.
- CGConstance “Conni” Garcia3 days ago1.0I wish I had checked the reviews before coming to this location. The staff are quite rude, both the one that “helped” me and the other one working at the counter. I understand public service jobs are difficult but attitude helps, and these people do not have it. Their tone with each customer was short and not kind, and they had only been open for 30min. I can’t imagine how they respond near the end of their shift. If you plan to go, I hope you don’t have any questions, know exactly where you need to go, and you have everything prepared correctly.
- CCCesar ColinaFeb 23, 20261.0Mala atención
- ATAbdulatteef “LATIF79” Al TahaFeb 10, 20261.0There customer service very bad and I'll be honest, not all of them just the black old lady every time i come to pick up the mail her attitude is not professional. And in general every time comes to pick up the mail they tell me come next week even when i have on my notification says i have mail. Totally bad customer service 👎
- YMYulia MorganFeb 7, 20261.0Terrible customer service and very rude staff at this location. The older woman with the short braided bob and glasses—Marilyn—should not be working in a customer-facing role. When I raised my concerns with the manager, he told me he didn’t care about Google ratings and that “USPS is the way it is and won’t change.” That response was incredibly disappointing. I would strongly recommend avoiding this location. I won’t be returning.
- NKNiang KhanJan 26, 20261.0I had an appointment scheduled for a passport application, but when I arrived the door was locked with no notice or signage explaining why. There was no email or message saying the office would be closed or unavailable, even though the website showed it as open. It was frustrating to arrive on time and not be able to get assistance, especially in cold weather. Clear communication or updated hours would really help prevent this from happening to others
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 9130 Markville Dr, Dallas, TX 75243.
What are the operating hours for this USPS location?
The USPS at 9130 Markville Dr is open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 3:00 PM, and is closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos with an appointment.
Do I need an appointment for passport services at this location?
Most passport services at this location require an appointment through the online scheduler, though there are limited walk-in hours at select locations.
How much does it cost to have a passport photo taken at the USPS?
The fee for a passport photo at USPS locations is currently $15.
Can I rent a PO Box at this USPS?
Yes, you can rent a PO Box at this location by applying online or in person with valid ID and a completed application.
Is there 24/7 access to PO Boxes at this USPS?
Most PO Boxes at USPS locations offer 24/7 lobby access, but hours may vary by location; it's best to check with this Post Office.
Are there other post offices near 9130 Markville Dr?
Yes, nearby are Post Office Richland, US Post Office, and another United States Postal Service location.
What nearby services are available if I visit the USPS at 9130 Markville Dr?
Nearby services include automotive care at Kwik Kar Lube & Wash Dallas, dining options like Panda Express, and storage facilities such as Public Storage.
Are there any entertainment venues close to the USPS location?
Yes, nearby entertainment includes Gulley's Comedy Event Center and Universal Rehearsal Studios, ideal for a visit before or after your postal errands.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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