Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 9130 Markville Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
531 reviews
5 stars
63
4 stars
13
3 stars6
2 stars
14
1 star
435
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying a negative attitude towards customers.
Service Reliability
Numerous complaints about missed deliveries, packages being marked undeliverable, and issues with mail not being delivered correctly.
Passport Services
Customers expressed frustration with the passport appointment process, citing long wait times, unavailability of staff, and misinformation regarding services.
Staff Professionalism
Several reviews highlighted a lack of professionalism among staff, including inconsistent information and poor handling of customer inquiries.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and efficiency, indicating that experiences can vary.
- BSbianka sierraNov 18, 20251.0Staff is extremely rude, they all seem like they hate their job, not helpful at all .
- AJAlex JonesNov 3, 20251.0This is the only Post Office in the Dallas Metroplex that actively refuses to put people on the floor to work. Every time I come there’s only 1, rarely 2 workers actually helping customers despite the 8 lanes. Maybe if I’m lucky there’s a 3rd. HIRE MORE PEOPLE? They’ve had the “We’re Hiring” sign hanging for 2 years but I’ve been dealing with the same 2 clerks. Maybe try hiring more people? It’s disrespectful to the customers trying to use the service, and ruins the USPS reputation. It’s a humiliation ritual both for customers with long waits, unorganized operations, and clearly burnt out staffers. And a nightmare for workers to be there right now with constant influx of customers with no backup, no assistance, and people of all different backgrounds getting frustrated at a few integral workers. HIRE PEOPLE PLEASE OR TAKE THE SIGN DOWN YOURE LYING TO THE AMERICAN PUBLIC
- AMAbby MettlerOct 31, 20255.0They have always been nice and courteous to me!
- TOThane OlsenOct 18, 20251.0Not necessarily about this specific store, but I always have issues with delivery, missing packages or lack of updates. Its incredibly challenging to reach out to somebody or utilize a service to communicate with for a resolution to any given issue.
- KKKyler KentOct 16, 20251.0Two weeks of interrupted mail service. Multiple First-Class items (medical, insurance, financial) scanned in Informed Delivery and processed by USPS did not get delivered locally. Outgoing flagged mail was pushed back into the mailbox and not collected. Station called me instead of responding to email complaint and a staff member said, ‘Do you want to complain or do you want your mail back’ — I consider that retaliatory. Filed FOIA (#2026-FPRO-00145), OIG complaint, PRC complaint, and Consumer Affairs case. This is a serious service failure affecting medical and financial mail — avoid relying on local delivery until addressed.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 9130 Markville Dr, Dallas, TX 75243.
What are the operating hours for this USPS location?
The USPS at 9130 Markville Dr is open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 3:00 PM, and is closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos with an appointment.
Do I need an appointment for passport services at this location?
Most passport services at this location require an appointment through the online scheduler, though there are limited walk-in hours at select locations.
How much does it cost to have a passport photo taken at the USPS?
The fee for a passport photo at USPS locations is currently $15.
Can I rent a PO Box at this USPS?
Yes, you can rent a PO Box at this location by applying online or in person with valid ID and a completed application.
Is there 24/7 access to PO Boxes at this USPS?
Most PO Boxes at USPS locations offer 24/7 lobby access, but hours may vary by location; it's best to check with this Post Office.
Are there other post offices near 9130 Markville Dr?
Yes, nearby are Post Office Richland, US Post Office, and another United States Postal Service location.
What nearby services are available if I visit the USPS at 9130 Markville Dr?
Nearby services include automotive care at Kwik Kar Lube & Wash Dallas, dining options like Panda Express, and storage facilities such as Public Storage.
Are there any entertainment venues close to the USPS location?
Yes, nearby entertainment includes Gulley's Comedy Event Center and Universal Rehearsal Studios, ideal for a visit before or after your postal errands.