Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 8624 Ferguson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
171 reviews
5 stars
54
4 stars
7
3 stars
3
2 stars
6
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers praise friendly and helpful staff, while others report rude and unhelpful interactions.
Delivery Issues
Numerous complaints about packages being misdelivered, lost, or not delivered at all, leading to frustration among customers.
Wait Times
Customers frequently mention long wait times and slow service, particularly during busy hours.
Staff Attitude
Several reviews highlight negative attitudes from staff, with some customers feeling unwelcome or dismissed.
Mixed Experiences
While some customers report positive experiences, many others express dissatisfaction with the overall service quality.
- ELEdison LoorNov 1, 20255.0La verdad fui al servicio postal de la Buckner y no me gusto la atención. Después fui al servicio postal de la Ferguson y para la sra que me atendió fue muy amable y además hablaba español gracias por su buena atención
- JRJose RojasOct 31, 20251.0My package said delivered and it wasn’t so when I called the office after reporting it they said “okay and your apartment is all the way in the back to the left right?” And I answered saying no it’s all the way in the front the first building. And after that they were quiet and the line disconnected. When I called them back they said “yes sir you’re going to have to give us 3-5 business days to investigate this “. They delivered to the wrong door and could not assist me any further after waiting 15 days for a package to be delivered incorrectly on their part. Terrible service I wish I could give 0 stars
- SMShanika McCulloughSep 20, 20251.0This post office suck my mail keeps coming up missing and nobody can tell me why. Checks coming up missing but nothing is being done the supervisor suck 😒 I dislike this post office so much
- CRCherie RogersSep 15, 20255.0Great customer service
- NBNatalie BrownAug 28, 20255.0The agent had very quick service and great customer service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 8624 Ferguson Rd, Dallas, TX 75228.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 1:00 PM, and closed on Sunday.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo. Please complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler, though limited walk-in hours may be available at select times.
How much does it cost to have a passport photo taken here?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online and pick it up at this Post Office?
Yes, you can search for and reserve PO Boxes online, then complete your setup in person at the Post Office.
Are the PO Boxes accessible after normal lobby hours?
Most USPS locations offer 24/7 access to PO Boxes through the lobby, but access hours may vary by location. Check with this local Post Office for details.
Is there a Walgreens nearby for lab testing or other health services?
Yes, Labcorp at Walgreens is nearby, offering laboratory testing and related health services you might want to visit before or after your Post Office trip.
Where can I grab a snack or food close to the Post Office?
Donut Town and Rio's Chicken And Fish are nearby options for donuts, seafood, Southern-style food, and more.
Are there places nearby to shop for discounted items or money transfer services?
Yes, Dollar General offers discount goods and arts and crafts, and Western Union provides money transfer services, both located near the Post Office.