Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3055 Al Lipscomb Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
317 reviews
5 stars
38
4 stars
9
3 stars4
2 stars
12
1 star
254
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with long wait times and disorganization being common complaints.
Delivery Issues
Numerous reviews highlighted problems with package delivery, including lost packages, failure to deliver, and inaccurate tracking information.
Staffing Problems
Customers noted that the post office is often understaffed, leading to long lines and delays in service.
Overall Experience
The overall sentiment is overwhelmingly negative, with many customers expressing frustration and disappointment with the service provided.
- JRJohanna Rivas1 day ago1.0Worst customer service ever, they’ll have you waiting at least 30 mins + for at least ONE employee to come out and actually help customers & even then she has an attitude when answering questions to people. You can hear other employees chatting & laughing in the back so clearly she’s not alone but a line going out the door doesn’t matter to them they will have you waiting.
- TTTeylor5 days ago5.0Excellent service and friendly attention from the staff. Whenever I need USPS services, I come to this office. Thank you for your assistance.
- PLPat LealJan 5, 20261.0Worst post office ever... I lost about $1500-2k in packages during 4th of July Weekend... the Postal delivery drivers are trash and will leave your packages on a busy street sidewalk if they can't access your front gate for any reason after a couple attempts... they'll make a false report online about "attempted delivery/unable to delivery" and still deliver it but leave your packages out on a busy street in downtown Dallas... and not update their system correctly either.... in the medical field we call this Malpractice. If I had the time of day, I'd sue the EF out USPS
- MMMary MarshallDec 20, 20251.0I’m currently on hold with USPS Customer Service and have been for about 30 minutes. This location has unfortunately been my post office for about a year and a half. I have a Poshmark and eBay business so I utilize package pickup a lot because I don’t have a car. There has been an issue with EVERY single package I’ve tried to get picked up and every single time I’m told it won’t happen again and it does. You’re hurting my business because my customers packages are not arriving when they’re supposed and now with the holidays it’s only worse. Why can’t you just do your job and do it right???
- MPMelanin PopperDec 8, 20251.0This is the worst post office. I moved from west Dallas to south Dallas and they suck. Informed delivery used to be accurate in west Dallas but, I guess the employees over here don’t work. I see why Amazon is considering ending their partnership. It used to be rain, sleet, snow, we deliver. Now they just deliver when they feel like it! The heat is not an excuse in December!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3055 Al Lipscomb Way?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo, but you need to complete and print the application form before applying.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment using the online scheduler, although some locations, including this one, offer limited walk-in hours for passports.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo is $15 at USPS locations.
Can I rent a PO Box online for this Post Office?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person.
What are the opening hours for the United States Postal Service at 3055 Al Lipscomb Way?
Monday through Friday, the Post Office is open from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and it is closed on Sundays.
Are there other postal services near the United States Postal Service at 3055 Al Lipscomb Way?
Yes, nearby postal locations include another United States Postal Service and US Post Office, as well as the Juanita Craft Station which is a central government office.
What nearby places can I visit for beauty and salon services near the Post Office?
You can visit nearby beauty and salon spots such as Badd Kreationz, A1 Barber, Kingz of Cutz, Pamper U Salon, La'Ruth Creations Hair Salon, and Star Beauty Supplies.
Are there nearby dining options close to the Post Office at 3055 Al Lipscomb Way?
Yes, you can dine at places nearby such as Henderson Chicken, SouthSide Steaks & Cakes, T'eddy's Deep South Cuisine, and Subway.
How can nearby telecommunications stores help me when visiting the Post Office?
Stores like Al Lipscomb Metro by T-Mobile, Metro by T-Mobile, Total Wireless, and Boost Mobile nearby offer mobile phone and telecommunications services which might be helpful before or after your visit to the Post Office.