Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3055 Al Lipscomb Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
311 reviews
5 stars
37
4 stars
9
3 stars4
2 stars
12
1 star
249
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with long wait times and poor communication.
Delivery Issues
Frequent complaints about lost or misdelivered packages, with customers expressing frustration over unreliable service.
Operational Problems
The post office is often disorganized, with inconsistent hours and staff shortages leading to long lines and delays.
Management Concerns
Several reviews suggested a need for better management and accountability among employees to improve overall service.
Security Issues
Multiple customers raised concerns about potential theft of packages and mail at this location.
- WMWayne MetzNov 3, 20253.0First of all, the new photos, provided by the U.S. Postal Service are NOT of this location. In fact, they are so hilariously different from the real thing, that I genuinely laughed out loud when I saw them. I feel like the overwhelmingly negative reviews of this Post Office location need to be better framed. It is ridiculously understaffed, but the people who work here are doing their best. If you are polite and offer a bit of understanding for their situation, they will generally go above and beyond. It’s hard for anyone to want to help rude and abusive customers. Give them a smile and ask nicely with some patience. It’s worth remembering that the person you’re about to be rude with likely has nothing to do with your core problem. On the other hand, it’s entirely possible that they are the only person who can help you solve it. I’ve never seen anyone from the immediate surrounding community be hateful or abusive to the employees here. The only people I see acting this way are the entitled snobs coming in from Uptown. I live in Uptown, so it stings a bit to have to say that. You’re not visiting a foreign country; these are your neighbors, too.
- SSshalimar sanchezOct 8, 20251.0They ask you to call to figure out why they can't deliver your package and they NEVER answer the phone. Post offices hours are during people work hours and they just don't answer the phone to even help people. It's disorganized and I wouldn't recommend this location at all.
- HVHaydee VillarSep 20, 20251.0They "attempted" to deliver, we were 4 persons at home and not even the dog outside was barking, didn't even use the doorbell (cuz yes, there is one), THEY DIDN'T TRY TO DELIVER cuz it was heavy (40lb of dog food THAT I NEED) and of course, I'm not having my money back right away because they are waiting for me to PICK IT UP FROM THE POST OFFICE using a "final notice", thanks for your poor service, it's not the first time something like this happened. Another thing is, your useless paper shows SAT 9 a.m.-2 p.m., I'm writing this on Saturday (sábado) at 12:31, Google says they closed at 12 today so now I'm stuck with NOTHING, you should AT LEAST fix the hours to be consistent on the paper, website and office.
- AYAnthony YaboytoneAug 18, 20255.0Went today 08/18/25 and the service was exceptional!!! Walked in water patiently and got assisted by the cashier. I actually had a flat rate box which was pricey to ship a light 1 item. I asked what else I could do to bring the cost down. That’s when the female cashier suggested another method and helped me. It was more work for her to show me the correct box to use and she didn’t have an attitude about it either. The lobby was getting busy and the female post master came from the back and thanked us all for waiting patiently and got more employees to come to the front to assist us. I was so happy to have this great moment of except superb customer service there today!!
- AMAlicia MarquezAug 11, 20251.0Terrible customer service very rude very unorganized needs more staff make the drive to another post office
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3055 Al Lipscomb Way?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo, but you need to complete and print the application form before applying.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment using the online scheduler, although some locations, including this one, offer limited walk-in hours for passports.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo is $15 at USPS locations.
Can I rent a PO Box online for this Post Office?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person.
What are the opening hours for the United States Postal Service at 3055 Al Lipscomb Way?
Monday through Friday, the Post Office is open from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and it is closed on Sundays.
Are there other postal services near the United States Postal Service at 3055 Al Lipscomb Way?
Yes, nearby postal locations include another United States Postal Service and US Post Office, as well as the Juanita Craft Station which is a central government office.
What nearby places can I visit for beauty and salon services near the Post Office?
You can visit nearby beauty and salon spots such as Badd Kreationz, A1 Barber, Kingz of Cutz, Pamper U Salon, La'Ruth Creations Hair Salon, and Star Beauty Supplies.
Are there nearby dining options close to the Post Office at 3055 Al Lipscomb Way?
Yes, you can dine at places nearby such as Henderson Chicken, SouthSide Steaks & Cakes, T'eddy's Deep South Cuisine, and Subway.
How can nearby telecommunications stores help me when visiting the Post Office?
Stores like Al Lipscomb Metro by T-Mobile, Metro by T-Mobile, Total Wireless, and Boost Mobile nearby offer mobile phone and telecommunications services which might be helpful before or after your visit to the Post Office.