United States Postal Service

1.9
304 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4475 Trinity Mills Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4475 Trinity Mills Rd, Dallas, TX
75287, United States

Hours

Reviews

1.9
304 reviews
5 stars
46
4 stars
18
3 stars
9
2 stars
13
1 star
218

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of assistance.

Delivery Issues

Numerous complaints about lost packages, misdelivered mail, and failure to deliver packages to the correct addresses.

Long Wait Times

Customers frequently experienced long lines and delays, often with insufficient staff available to assist.

Mixed Experiences

While some customers praised individual employees for their helpfulness, overall experiences varied widely, with many expressing frustration.

Supplies and Resources

Customers noted a lack of basic supplies like tape and receipt paper, impacting service efficiency.
  • DD
    David
    Oct 15, 2025
    1.0
    Garbage. Tons of people, understaffed, and doesn’t even have tape smh avoid!!!!
  • CH
    Cheylan Hayatu
    Jun 26, 2025
    4.0
    Came and got what I needed done. Was in and out within minutes — no line.
  • JH
    Joshua Hudgeons
    Jun 26, 2025
    5.0
    I didn’t have any problems at this location. The employees was super kind and helpful.
  • LR
    Logan Ray
    Jun 5, 2025
    5.0
    I had a wonderful experience dropping off my package at this location. The sweetest girl helped me out but I am not sure her name!
  • LB
    Lex Bradley
    Jan 21, 2022
    1.0
    Unbelievably rude and unprofessional 0 rating for their customer service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.