Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 400 N Ervay St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
260 reviews
5 stars
46
4 stars
7
3 stars
14
2 stars
6
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with some employees being described as aggressive or dismissive.
Efficiency
Many reviews highlight slow service and long wait times, with complaints about staff taking breaks during business hours, leading to frustration among customers.
Delivery Issues
Numerous customers reported problems with package delivery, including lost packages, incorrect deliveries, and failure to deliver to apartment complexes.
Accessibility
Customers expressed frustration over the location's accessibility, including locked doors during posted hours and difficulty finding the post office due to poor signage.
Mixed Experiences
While many reviews are negative, some customers reported positive experiences with friendly staff and efficient service, indicating inconsistency in service quality.
- BSBenjamin SchultzNov 12, 20253.0If they would actually open on time that'd be appreciated
- CPCourtney PotterOct 28, 20255.0Just went by today and the service was wonderful! Staff was very nice and helpful! Thank you!
- MCMya CountOct 11, 20251.0I had to give 1 star to leave a review. I was not surprised to have been turned away or pay a $21 fee/each for my money orders I no longer needed and purchased ~5-6 months ago from this same location. God forbid brains are used so i simply print out wherever in the usps website a price or policy or procedure is listed if I need help or have requests because I get it- sometimes it's someone's first day on the job or maybe it's just their Monday. Though to have my original money orders, purchaser copies AND the printed receipt AND the same bank card used and last 4 printed on the receipt and to provide the money order FAQ section that gives some insight into the process of replacing or refunding money orders and I even emailed and waited 3 days for a response to be certain that I was able to either return the money orders I made out to "It doesn't matter who its made out to if I purchased them" for either a replacement money order to make out to myself and/or cash them since even an earthworm could have seen oh this is the purchaser as he has all documentation and proof but without telling you why im straying from simple process and procedures im going to get a manager to eat up 45 minutes with what sounded like the original window agent who sold me the money orders. God what happens if they move or quit and find a lazier non customer facing job where they belong? Despite all this I mostly just gave them 1 last chance before opening a mailbox with ups. BTW if you're the purchaser you can also just write or "your name" and your bank will take them for deposit because again, I was and am and always will be the purchaser and my handwriting even matches. gO fIGuRe. Maybe if people stop going they'll put something more useful in that building space.
- CCColbyOct 7, 20251.0May as well assume that that can’t deliver anything. UPS, FEDEX, Amazon, and everyone else can figure out how to deliver to an apartment leasing office, but not these guys. DOGE should just get rid of USPS employees altogether since they just collect a paycheck and don’t actually seem to care.
- FIFake Love You Can Keep ItJul 29, 20251.0Lately they have had the door locked to the building early in the morning's. I have a POBOX here that I PAY FOR AND CAN'T EVEN ACCESS MY OWN MAILBOX!! POBOX ACCESS HOURS START AT 6AM WHY CAN'T I ACCESS THE BUILDING AT ALMOST 7AM?! THIS MAKES ME FURIOUS!! THE PEOPLE THAT LIVES THERE DON'T WANNA OPEN THE DOOR! HONEY OF YOU SCARED FIND ANOTHER PLACE TO LIVE. YOU CHOSE TO LIVE ON TOP OF A BUSINESS AND I NEED TO ACCESS THIS BUSINESS TO CHECK THE POBOX THAT I PAY FOR!! THEN THEY HAVE AN ACCESS BOX THAT'S ONLY FOR RESIDENTS AND EMPLOYEES!!!! MAKE THAT MAKE SENSE!! UNLOCK THE DOORS AT THE TIME THAT'S STATED, AND THAT'S AT 6AM FOR POBOX ACCESS!!! DO YOUR JOB, DAMN IT AIN'T HARD!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 400 N Ervay St offer?
The location offers mailing and shipping services, money orders, PO boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours for the Post Office at 400 N Ervay St?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online at the USPS website and complete the setup in person at the Post Office with two valid forms of ID.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but the exact hours may vary, so check with this Post Office for details.
What nearby dining options are available close to the Post Office at 400 N Ervay St?
Nearby cafes like The Hospitality Sweet and Boxed & Brewed offer convenient spots for coffee or meals before or after visiting the Post Office.
Are there any notable landmarks near the USPS location at 400 N Ervay St?
Yes, the landmark and historical building '400 North Ervay' is nearby and could be a point of interest when visiting the area.
How can nearby professional services help visitors at the Post Office location?
Nearby legal, financial, and real estate services such as Sean R. Cox lawyer and Visionary Tax Group can assist customers with related professional needs in the same area.
Where can I find more information or schedule passport appointments for this location?
You can schedule passport appointments and find information online through the USPS passport page or the Post Office's official website link.