United States Postal Service

1.9
262 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 400 N Ervay St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 N Ervay St, Dallas, TX
75201, United States

Hours

Reviews

1.9
262 reviews
5 stars
45
4 stars
8
3 stars
15
2 stars
6
1 star
188

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific incidents of aggressive behavior and lack of professionalism.

Efficiency

Numerous reviews highlighted slow service, long wait times, and frequent staff breaks leading to inadequate staffing during business hours.

Delivery Issues

Customers frequently experienced problems with package delivery, including lost packages and incorrect handling of mail.

Accessibility

Several reviews mentioned difficulties accessing the post office, including locked doors during posted hours and poor signage.

Mixed Experiences

While many reviews were negative, a few customers reported positive interactions with specific staff members, indicating inconsistency in service quality.
  • LL
    Lavela
    Jan 3, 2026
    1.0
    I’m in Ga and I HATE when mail have to pass thru this location in Texas….for some odd reason mail is ALWAYS lost or stuck there…:I hate it for the locals in that city cuz I just know their mail carriers sorry smh….dont make no sense…
  • RF
    Ronald Fougauzi
    Dec 22, 2025
    1.0
    Incompetent and lazy
  • GL
    Gary LaPalombara
    Dec 2, 2025
    4.0
    Full service Post Office located in original downtown Post Office building. Upper floors have been converted into modern apartments.
  • BS
    Benjamin Schultz
    Nov 12, 2025
    3.0
    If they would actually open on time that'd be appreciated
  • CP
    Courtney Potter
    Oct 28, 2025
    5.0
    Just went by today and the service was wonderful! Staff was very nice and helpful! Thank you!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.