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United States Postal Service

1.9
(263 reviews)

Business Details

400 N Ervay St, Dallas, TX
75201, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 400 N Ervay St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 N Ervay St, Dallas, TX
75201, United States

Hours

Reviews

1.9
263 reviews
5 stars
45
4 stars
8
3 stars
15
2 stars
6
1 star
189

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific incidents of aggressive behavior and poor treatment.

Efficiency

Numerous reviews highlighted slow service, long wait times, and frequent staff breaks leading to inadequate customer support.

Delivery Issues

Customers frequently experienced lost or misdelivered packages, with complaints about the inability to deliver to high-rise apartments.

Positive Experiences

Despite the negative feedback, some customers reported positive interactions with specific staff members and satisfactory service.
  • JM
    Jimmy Mack
    Feb 17, 2026
    1.0
    This post office gets one star for one reason: the entrance leading in to the main customer service counter can be accessed on either side of the building via about 10 steps however there is an awning covering the stairway similar to an old hotel saying Apartments. This is deceiving and makes you think that this is a private entrance to a residential part of the building which it is, but it does not say that it's also the main entrance to the freaking post office. I walked around the building three times before another confused person and I dared to go in to the entrance under the awning to find it was the correct one. Dear postmaster remove those stupid awnings that are advertising and misdirecting.
  • LL
    Lavela
    Jan 3, 2026
    1.0
    I’m in Ga and I HATE when mail have to pass thru this location in Texas….for some odd reason mail is ALWAYS lost or stuck there…:I hate it for the locals in that city cuz I just know their mail carriers sorry smh….dont make no sense…
  • RF
    Ronald Fougauzi
    Dec 22, 2025
    1.0
    Incompetent and lazy
  • GL
    Gary LaPalombara
    Dec 2, 2025
    4.0
    Full service Post Office located in original downtown Post Office building. Upper floors have been converted into modern apartments.
  • BS
    Benjamin Schultz
    Nov 12, 2025
    3.0
    If they would actually open on time that'd be appreciated

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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