Brand Certified
United States Postal Service
1.8(304 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5606 Smu Blvd, Dallas, TX
75206, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5606 Smu Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
304 reviews
5 stars
53
4 stars
7
3 stars
6
2 stars4
1 star
234
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific complaints about individual employees being particularly negative.
Delivery Issues
Numerous reviews highlighted chronic problems with mail and package delivery, including misdelivery, delays, and packages marked as delivered when they were not.
Positive Staff Recognition
A few employees, particularly Felix, received praise for their helpfulness and dedication, contrasting with the overall negative sentiment about staff.
Accessibility Problems
Customers noted difficulties accessing the location due to poor building design and limited entry points, contributing to a frustrating experience.
Overall Dissatisfaction
The majority of reviews expressed significant dissatisfaction with the service, describing it as the worst post office experience and recommending avoiding the location.
- YPYash PatelFeb 24, 20261.0Worst experience ever!!!! Terrible service and the person at the counter does not speak properly. I had to ask what he was saying 8 times. Can’t get words out clearly and does not know what to do. He tried to charge me on a return that was prepaid by the company. DO NOT GO HERE. Choose a different location!!!
- MAMustafa AggulFeb 24, 20265.0Amazing service! Thanks
- AAAnthonyFeb 20, 20264.0It gets super busy here
- AJAddison JFeb 6, 20261.0I drove 1 hour to drop off 10,000 pre-paid EDDM brochures, just to be told that the system is down and they have no idea when it will return. Every customer around me was frustrated and telling me they’ve been trying to get mail for week… Shame on the government for monopolizing mail service and failing to deliver.
- OXOphelia XJan 30, 20261.0Dumbest building design I’ve ever seen. No reason why there should be fences blocking every single side of the building. You have to take a 5 min detour to get to front
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 5606 Smu Blvd, Dallas, TX 75206, USA.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 9:30 AM to 5:30 PM, and Saturday from 9:30 AM to 2:30 PM. It is closed on Sundays.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and most locations can take your passport photo as well.
Do I need an appointment for passport services?
Most Post Offices offering passport services require an appointment via the online scheduler, although limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office?
Yes, you can search for available PO Boxes and reserve one online or visit the Post Office in person to apply with two valid forms of ID.
What are the options for checking PO Box accessibility after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; however, access hours may vary by location, so check with your local Post Office for specific times.
What nearby fitness centers can I visit before or after my postal visit?
Nearby you can find Dallas Grit Fitness, GRIT Fitness, Siam Fitness, and the SMU Women's Swimming and Diving center for various workout options.
Are there any dining options near the Post Office at 5606 Smu Blvd?
Yes, nearby dining options include Twisted Root burger restaurant, Torchy's Tacos for Tex-Mex, Oishii Dallas for sushi, Barley House pub, Landmark Bar & Kitchen, and Cafe Hunan.
Where can I find nearby professional services related to home or moving?
Nearby services include Power Edge for electrical work, GLASSGLOW Professional Window Cleaning Services, and Rish Elite Moving for storage and moving assistance.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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