Business Details
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Visit your local Post Office™ at 5606 Smu Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
290 reviews
5 stars
47
4 stars
6
3 stars
6
2 stars
5
1 star
226
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific complaints about individual employees being particularly negative.
Delivery Issues
Numerous reviews highlighted problems with package deliveries, including misdeliveries, packages marked as delivered but not received, and lack of communication regarding delivery status.
Staffing Problems
Customers noted long wait times and inefficient service, often attributing this to understaffing and a lack of urgency among employees.
Mixed Experiences
While some customers praised specific employees for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction with service quality.
Accessibility Concerns
Several reviews mentioned difficulties accessing the location, including limited entry points and long lines.
- DPDerek Plate4 days ago2.0Employees are sarcastic and rude, to be honest I would never step foot in a USPS office again if I wasn’t returning something
- DDDahliaNov 17, 20255.0Their staff member, Prinl Feboalh, searched all the mailboxes in my apartment building and found my passport! Many thanks to Prinl and the supervisor at this store location. Great work ethic and very helpful!
- WCWilliam CammackNov 8, 20251.0It isn’t the Post Office I am concerned about. The problem is misdelivery and/or lack of delivery which is a chronic problem. I live in a small 8-unit with a main mailbox. One day last week, I assume the carrier lost his key and delivered 10 days worth of late mail stuck in my door jamb. I called a contact I had spoken with before, and both phone and texts met with radio silence. That is fine; I escalated it with a complaint (written) to USPS direct. Harder for them to ignore a complaint from the chain of command. Stay tuned!
- JDJake DinkelOct 11, 20255.0Thank you Felix for your help today! I really appreciate it. He helped out with some questions about the best way to mail a newspaper to multiple locations.
- KRKarina RodriguezSep 29, 20255.0I want to highlight the excellent service of Mr. Felix who works at the USPS post office. He has always been very kind, helpful, and respectful. He speaks both English and Spanish, which makes communication much easier, and he never shows any racist or discriminatory behavior. On the contrary, he always listens to me patiently and helps me with everything I need. 🙌 He makes me feel very safe and confident when he is working, because I know I will receive fair and humane treatment. People like him make a difference and deserve to be recognized.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 5606 Smu Blvd, Dallas, TX 75206, USA.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 9:30 AM to 5:30 PM, and Saturday from 9:30 AM to 2:30 PM. It is closed on Sundays.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and most locations can take your passport photo as well.
Do I need an appointment for passport services?
Most Post Offices offering passport services require an appointment via the online scheduler, although limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office?
Yes, you can search for available PO Boxes and reserve one online or visit the Post Office in person to apply with two valid forms of ID.
What are the options for checking PO Box accessibility after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; however, access hours may vary by location, so check with your local Post Office for specific times.
What nearby fitness centers can I visit before or after my postal visit?
Nearby you can find Dallas Grit Fitness, GRIT Fitness, Siam Fitness, and the SMU Women's Swimming and Diving center for various workout options.
Are there any dining options near the Post Office at 5606 Smu Blvd?
Yes, nearby dining options include Twisted Root burger restaurant, Torchy's Tacos for Tex-Mex, Oishii Dallas for sushi, Barley House pub, Landmark Bar & Kitchen, and Cafe Hunan.
Where can I find nearby professional services related to home or moving?
Nearby services include Power Edge for electrical work, GLASSGLOW Professional Window Cleaning Services, and Rish Elite Moving for storage and moving assistance.