Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5521 S Hampton Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
231 reviews
5 stars
54
4 stars
10
3 stars
5
2 stars
8
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative customer experience.
Delivery Issues
Many customers reported problems with package delivery, including lost packages, misdelivered items, and unresponsive delivery personnel.
Staff Attitude
While some employees were praised for their helpfulness, a significant number of reviews mentioned a general lack of courtesy and dismissive attitudes from staff.
Long Wait Times
Customers frequently complained about long wait times both in-store and for phone support, indicating a need for better staffing and efficiency.
- JCJustice Crusader1 day ago1.0Today I’ve waited for a package to be delivered to me that I was notified by the sender and informed delivery. Well the mail carrier never showed up at the house not even to deliver my regular mail. I got a notification saying my package can not be delivered due to Insufficient Address and to contact my sender. That isn’t true because not only informed delivery notified me which my address is connected. Now it’s saying it’s returning to sender which is overseas. I also checked the address from the sender and they had my full correct address. At this point I know its due to the carrier not wanting to mail my package which does has some weight to it. However, to lie and just not deliver it is fraud. I will be not only making escalated complaint but this is a blatant violation.
- DCDain ClayDec 13, 20252.0If you're just a regular person going to the post office, this location does the job just fine might deal with a little attitude though depending who's at the desk. If you're a business owner however and need to go to the post office to ship orders I don't recommend this location, like I mentioned depending on the person behind the desk they'll gain an attitude for just having you do their job lol so coming here everyday / every week is not recommended.
- RDRachel DavisNov 26, 20251.0Just throw away y’all’s phone since you can’t answer.
- CMCassandra MendozaNov 5, 20251.0Terry is horrible!!! Manager is unprofessional they need someone helpful not someone rude. Now i see why they have all the bad reviews they give terrible service. Please get better management.
- JGJose GaetaOct 27, 20251.0Bad service I waited the hole day for a package and at the end of the day they didn't deliver ther remarks no access to delivery my mail box is on the curbside I don't have problem with my regular mail or other packages been delivered from other packages company I think that the mail man was just to lazy to delivery at 7 pm and not delivered and post a message for me to pickup the package
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 5521 S Hampton Rd?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I get a passport application and photo services at this Post Office?
Yes, this location accepts first-time U.S. passport applications and offers passport photo services by appointment.
Do I need to schedule an appointment for passport services?
Most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the Post Office at 5521 S Hampton Rd?
Monday to Friday, 9:00 AM to 5:00 PM; Saturday, 9:00 AM to 3:00 PM; closed on Sunday.
How can I reserve a PO Box at this location?
You can search for and reserve PO Boxes online at the USPS website; in-person setup requires valid ID and completed application.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access times may vary by location; check locally for details.
What nearby amenities can I visit before or after my trip to the Post Office?
Nearby, you can visit Dallas Noble Cleaning LLC for cleaning services, Sanchez Shoe Repair for shoe fixes, or B’ Luxe Style for women's clothing.
Are there beauty and wellness services near the United States Postal Service location?
Yes, nearby options include L J Hair Designers, World Nails, Queen Isha Braiding and Weaving Salon, and ChairEase Corporate Massage LLP.
What transportation or travel-related services are close to this Post Office?
Dallas Executive Airport and Driver Recruiting Plus are located nearby, providing travel and freight services that might interest travelers visiting the Post Office.
How can nearby government or public service locations assist me around this Post Office area?
The nearby U.S. Post Office - Joe Pool Station offers additional postal services, and the Army Recruiting Company provides public service information for the community.