Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5521 S Hampton Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
227 reviews
5 stars
53
4 stars
10
3 stars
5
2 stars
7
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with some employees praised for their kindness and efficiency, while others are reported as rude and dismissive.
Delivery Issues
Numerous complaints about packages not being delivered or marked as inaccessible, leading to frustration among customers.
Staff Attitude
Many reviews highlight a lack of professionalism and a negative attitude from staff, particularly in handling customer inquiries and complaints.
Long Wait Times
Customers frequently report long wait times both in-store and for package deliveries, contributing to overall dissatisfaction.
Mixed Experiences
While some customers have had positive interactions, the overall sentiment leans towards dissatisfaction due to recurring issues with service and delivery.
- CMCassandra MendozaNov 5, 20251.0Terry is horrible!!! Manager is unprofessional they need someone helpful not someone rude. Now i see why they have all the bad reviews they give terrible service. Please get better management.
- JGJose GaetaOct 27, 20251.0Bad service I waited the hole day for a package and at the end of the day they didn't deliver ther remarks no access to delivery my mail box is on the curbside I don't have problem with my regular mail or other packages been delivered from other packages company I think that the mail man was just to lazy to delivery at 7 pm and not delivered and post a message for me to pickup the package
- BBButterflySep 24, 20255.0Great customer service at this local Post office 🏤one young lady caught my attention with her courteousness and kindness, Kitherine C. She remembered me through talking about stamps preferences.... outstanding service 💌
- LDlanandra dibblesSep 16, 20251.0If any post office needs closing its this one. Express packages are being marked as no access. My mail carrier is awesome but those CCA's are lazy. Marked my package as no access was sitting in the car texting I walked right up on him hand me my stuff. Then if you go to the post office some of the women are rude. Not all but come on its called CUSTOMER SERVICE.
- ZMZakiya MinkahSep 10, 20251.0I am wondering how can i take this higher , Yesterday i walk outside to my porch the mail carrier is walking by look me in my face and THROW my mail in the grass closest to the side walk. To my knowledge this not legal i even was calling him as he was ignoring me.. His tryck number is 8424451 Tall rude bald guy delivering in woodtown area , i’m definitely taking this higher. I’m taking the steps to gain video at this time
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 5521 S Hampton Rd?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I get a passport application and photo services at this Post Office?
Yes, this location accepts first-time U.S. passport applications and offers passport photo services by appointment.
Do I need to schedule an appointment for passport services?
Most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the Post Office at 5521 S Hampton Rd?
Monday to Friday, 9:00 AM to 5:00 PM; Saturday, 9:00 AM to 3:00 PM; closed on Sunday.
How can I reserve a PO Box at this location?
You can search for and reserve PO Boxes online at the USPS website; in-person setup requires valid ID and completed application.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access times may vary by location; check locally for details.
What nearby amenities can I visit before or after my trip to the Post Office?
Nearby, you can visit Dallas Noble Cleaning LLC for cleaning services, Sanchez Shoe Repair for shoe fixes, or B’ Luxe Style for women's clothing.
Are there beauty and wellness services near the United States Postal Service location?
Yes, nearby options include L J Hair Designers, World Nails, Queen Isha Braiding and Weaving Salon, and ChairEase Corporate Massage LLP.
What transportation or travel-related services are close to this Post Office?
Dallas Executive Airport and Driver Recruiting Plus are located nearby, providing travel and freight services that might interest travelers visiting the Post Office.
How can nearby government or public service locations assist me around this Post Office area?
The nearby U.S. Post Office - Joe Pool Station offers additional postal services, and the Army Recruiting Company provides public service information for the community.