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United States Postal Service

2.7
(222 reviews)

Business Details

5995 Summerside Dr, Dallas, TX
75248, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5995 Summerside Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5995 Summerside Dr, Dallas, TX
75248, United States

Hours

Reviews

2.7
222 reviews
5 stars
80
4 stars
18
3 stars
5
2 stars
2
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to a negative experience.

Delivery Issues

Numerous complaints about packages being marked as delivered but not received, along with unreliable mail delivery.

Mixed Experiences

Some customers had positive interactions with friendly staff, while others faced long wait times and poor service.

Management Concerns

Several reviews highlighted a lack of accountability and professionalism from management and staff.

Facility Conditions

The post office was noted to be in need of cleaning and maintenance, contributing to a negative impression.
  • SH
    Shasmeen H
    Feb 14, 2026
    5.0
    very nice workers!!
  • BQ
    Betsi Quiñones
    Feb 10, 2026
    1.0
    Pedido servicio y puedo decirlo claramente mi repartidor simpre y deja los correos mal o los devuelve para atrás. No se q pasa , odio cuando me llegan paquetes por medio de esta compañía. He tenido que dejar hasta notas en el buzón para q lo dejen y aun así simpre pasa algo . Lo oso en verdd
  • HH
    H
    Feb 9, 2026
    1.0
    Employees seem to be there to complicate things rather than help. They’ve completely forgotten what it means to be friendly.
  • EJ
    Everrett Johnson
    Jan 17, 2026
    1.0
    The mailman refuses to deliver a small box, claiming there’s no “secure area”, yet Amazon, FedEx and UPS deliver even smaller boxes. No rain, no sleet and no snow, just 32°. A simple case of being too damn lazy to do his job!!!
  • SG
    sergio garcia
    Dec 31, 2025
    5.0
    UPSPS always delivers great service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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