Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5055 Norwood Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
139 reviews
5 stars
22
4 stars2
3 stars
6
2 stars
5
1 star
104
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported packages being marked as delivered but not received, with many experiencing lost or misplaced mail.
Customer Service
Feedback indicates a significant lack of professionalism and helpfulness among staff, with many customers describing rude or unhelpful interactions.
Operational Hours
Customers expressed frustration over limited hours of operation, particularly being closed on weekends, making it difficult for those with jobs to access services.
Cleanliness and Environment
Some reviews noted that the facility was clean and well-maintained, contrasting with the overall negative experiences reported.
Staff Attitude
While some customers praised individual staff members for their kindness, many reviews highlighted a general negative attitude among employees.
- BPBecky De La Pena1 day ago1.0Staff always has attitude and they never open on time. They act like we are always bothering them. Honestly dont even care about you or your packages.
- JOJennifer O5 days ago1.0Honestly terrible. They lost or took my medication and are claiming that the packaging was probably stolen from my box. The only ppl with access to my box are them, my apartment complex, & me. Who can still something that was “placed in a secure mailbox”? They’re literally the worst and refuse to accept accountability for their negligence. I’m honestly infuriated
- SCSydney CazaresNov 14, 20251.0Held my package without movement for over 10days. Had to call corporate to get them to release it. Get here charged me additional $10 for my prepaid delivery. For a package four weeks late. I go to pay. It gives me an option to review their service. The receptionist stretches her hand over to review herself positively.
- JDJennifer DuboseSep 20, 20255.0I don’t understand the negative reviews. I’ve never been dissatisfied here; the staff is always kind and helpful. You have to wait in line sometimes but that’s not their fault. Vote for a government that wants to fund public services if you want that to change. Then maybe there can be more employees.
- OVOrel VigmanSep 16, 20255.0Fast&efficient
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 5055 Norwood Rd offer?
This Post Office provides mail and package shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this location accepts first-time passport applications for the U.S. Department of State, and most locations can also take your passport photo.
Do I need an appointment for passport services at this Post Office?
Most Post Offices with passport services require scheduling an appointment online, although limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at 5055 Norwood Rd?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person at this Post Office. If applying in person, bring two valid IDs and a completed application form.
Is after-hours access available for PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office for specific access times.
What nearby locations can I visit in the Dallas area around this Post Office?
Nearby places include Brookhollow Post Office, All Size Supply Co., Infinity Trucks, and North Texas Surplus that variously offer postal services, industrial supplies, and automotive services.
Are there other nearby Post Offices I can visit around 5055 Norwood Rd?
Yes, Brookhollow Post Office and US Post Office are close alternatives for postal services in the area.
How could nearby freight and cargo services benefit me when visiting the Post Office?
Nearby freight and cargo services like Southeastern Freight Lines and Andrews Logistics can assist with shipping and delivery needs beyond the Post Office’s offerings.
Where can I find information on hiring or job opportunities for the USPS?
USPS is hiring, and you can find top job openings at https://about.usps.com/careers/career-opportunities/top-jobs.htm.