Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4740 W Mockingbird Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
130 reviews
5 stars
21
4 stars
6
3 stars1
2 stars
3
1 star
99
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported that the post office is understaffed, leading to long wait times and inconsistent service.
Inconsistent Hours
Many reviews highlighted that the post office often opens late, closes early, or is closed for extended lunch breaks without notice.
Customer Service
Feedback indicated that staff members are often rude and unhelpful, contributing to a negative customer experience.
Lost Packages
Several customers expressed frustration over lost or mishandled packages, indicating a lack of reliability in service.
- AGAnneMarie GeradsDec 10, 20251.0Can at 1:30 on a Wednesday and it was closed; no reason why.
- JCjames cookAug 27, 20255.0Christian very nice always knows his stuff. Great recommendations for other products coming to this location.
- JMjames mahlerAug 1, 20255.0Extremely fast and nice employee
- NRNia RossJul 26, 20251.0Inconvenience to be closed on the weekend!
- RRRAQUELNov 26, 20241.0Post office is never opened on time. Always have people standing outside for 30 minutes after they are scheduled to open. I can never assess our business P.O box. It's very frustrating. I have called, and they give me the run around that they have no one who wants to work. Staff shows up in pjs to work. Still dealing with the same issue months later.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 4740 W Mockingbird Ln?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and most can also take your passport photo. Be sure to complete and print your passport application form before applying.
Do I need an appointment to use passport services here?
Most Post Offices offering passport services require an appointment, which can be scheduled online. Limited walk-in hours may also be available at select locations.
What are the business hours for this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person at the Post Office. For online reservations, visit the USPS website to search and reserve available boxes.
Is there 24/7 access to PO Boxes at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local Post Office for specific lobby hours.
What nearby places can I visit before or after coming to the Post Office at 4740 W Mockingbird Ln?
Nearby you can visit Fuzzy’s Taco Shop for Tex-Mex food, Tropical Smoothie Cafe for a refreshing drink, or stop by LA Fitness for a workout session.
Are there any nearby medical or health services close to this Post Office?
Yes, there are several nearby health-related services including Texas Joint and Spine (chiropractor), Intown Dental, and Now See Here optometrist.
Where can I find nearby mobile phone or telecommunications stores?
Close to the Post Office you can visit Metro by T-Mobile and EVgo for mobile phones and related retail services.
How can nearby USPS Collection Points help me?
The USPS Collection Point nearby can serve as an additional location for picking up mail, food delivery, or storage services, complementing your visits to the main Post Office.