United States Postal Service

1.8
128 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4740 W Mockingbird Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4740 W Mockingbird Ln, Dallas, TX
75209, United States

Hours

Reviews

1.8
128 reviews
5 stars
20
4 stars
6
3 stars
1
2 stars
3
1 star
98

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; some report friendly and helpful service, while others describe rudeness and unprofessional behavior.

Operational Hours

Many customers express frustration with inconsistent and unreliable operating hours, often finding the location closed during posted hours.

Service Efficiency

Reviews indicate long wait times and inefficiency, with reports of only one employee working during busy periods, leading to poor customer experiences.

Package Handling

Numerous complaints about lost or mishandled packages, with customers feeling their mail is not being processed correctly.

Customer Experience

Overall customer satisfaction varies widely, with some praising the service while many others express disappointment and frustration.
  • JC
    james cook
    Aug 27, 2025
    5.0
    Christian very nice always knows his stuff. Great recommendations for other products coming to this location.
  • JM
    james mahler
    Aug 1, 2025
    5.0
    Extremely fast and nice employee
  • NR
    Nia Ross
    Jul 26, 2025
    1.0
    Inconvenience to be closed on the weekend!
  • JT
    Jazz Thompson
    Jun 6, 2025
    1.0
    I went here to add postage to a mothers day card. I noticed the young guy (white) with glasses and black hair .Felt the card . It took three weeks after mothers the card arrived taped up no gift card.
  • AA
    anna
    Apr 6, 2018
    5.0
    I have no idea why this place is rated so low. The employees are great and quick! Obviously they can't control how many people are in line but they do their best. I had a positive experience here!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.