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Visit your local Post Office™ at 4740 W Mockingbird Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customer experiences with staff are mixed; some report friendly and helpful service, while others describe rudeness and unprofessional behavior.
Operational Hours
Many customers express frustration with inconsistent and unreliable operating hours, often finding the location closed during posted hours.
Service Efficiency
Reviews indicate long wait times and inefficiency, with reports of only one employee working during busy periods, leading to poor customer experiences.
Package Handling
Numerous complaints about lost or mishandled packages, with customers feeling their mail is not being processed correctly.
Customer Experience
Overall customer satisfaction varies widely, with some praising the service while many others express disappointment and frustration.
JC
james cook
Aug 27, 2025
5.0
Christian very nice always knows his stuff. Great recommendations for other products coming to this location.
JM
james mahler
Aug 1, 2025
5.0
Extremely fast and nice employee
NR
Nia Ross
Jul 26, 2025
1.0
Inconvenience to be closed on the weekend!
JT
Jazz Thompson
Jun 6, 2025
1.0
I went here to add postage to a mothers day card. I noticed
the young guy (white) with glasses and black hair .Felt the card . It took three weeks after mothers the card arrived taped up no gift card.
AA
anna
Apr 6, 2018
5.0
I have no idea why this place is rated so low. The employees are great and quick! Obviously they can't control how many people are in line but they do their best. I had a positive experience here!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 4740 W Mockingbird Ln?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and most can also take your passport photo. Be sure to complete and print your passport application form before applying.
Do I need an appointment to use passport services here?
Most Post Offices offering passport services require an appointment, which can be scheduled online. Limited walk-in hours may also be available at select locations.
What are the business hours for this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person at the Post Office. For online reservations, visit the USPS website to search and reserve available boxes.
Is there 24/7 access to PO Boxes at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local Post Office for specific lobby hours.
What nearby places can I visit before or after coming to the Post Office at 4740 W Mockingbird Ln?
Nearby you can visit Fuzzy’s Taco Shop for Tex-Mex food, Tropical Smoothie Cafe for a refreshing drink, or stop by LA Fitness for a workout session.
Are there any nearby medical or health services close to this Post Office?
Yes, there are several nearby health-related services including Texas Joint and Spine (chiropractor), Intown Dental, and Now See Here optometrist.
Where can I find nearby mobile phone or telecommunications stores?
Close to the Post Office you can visit Metro by T-Mobile and EVgo for mobile phones and related retail services.
How can nearby USPS Collection Points help me?
The USPS Collection Point nearby can serve as an additional location for picking up mail, food delivery, or storage services, complementing your visits to the main Post Office.