Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6668 in Dallas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Inside Omni Dallas Hotel On 2nd Floor.
Details
- DeliveryNot available
Location
Hours
Reviews
2.7
197 reviews
5 stars
80
4 stars1
3 stars
3
2 stars
9
1 star
104
What are people saying?
AI-generated from recent customer reviews
Fees
Customers frequently complained about the $10 handling fee for package drop-offs, even for prepaid labels, which is not standard at other UPS locations.
Customer Service
While many reviews praised the staff, particularly Amy and HB, for their helpfulness and efficiency, some customers reported poor service experiences.
Location Issues
The store's location within a hotel led to complaints about accessibility, parking difficulties, and inconsistent operating hours.
Mixed Experiences
Overall, while some customers had positive experiences with quick service, others expressed frustration over unexpected charges and service quality.
- AVAbigail Vega1 day ago5.0Customer service here is what brings me to this location. Yesenia helped me and was able to answer all of my questions and get my printing done in a timely manner. She was very kind and attentive, go see her!
- JVJacqueline Vega1 day ago5.0Yesenia was very helpful and knowledgeable about all my printing and shipping needs. I recommend this location specifically because of her kindness and attentiveness!
- SVShannon ValkJan 4, 20261.0Well, they say they are open and the lights are on in the store and they are closed. Change your website, as this is frustrating to check beforehand, get there and you are closed. This wasn’t only me either, four more people showed up and were just as aggravated as I am.
- SWSamuel WestelmanDec 30, 20255.0I always have a fantastic experience at the UPS store. Today was especially true because Amy helped me so nicely. Always with a smile and efficient. I can highly recommend this store and you will be very happy!
- KBKing BossDec 28, 20251.0Don't be fooled this not regular UPS Store . They will charge you fees that the real UPS store wouldn't. I travel downtown to find a close enough UPS store to the area so this one pop up. I have prepaid label and it box but this location try charge me for just dropping off package. They reported to me , this service is just a privilege for the hotel guest. I'm like, how can you advertise yourself as real UPS store but have those restrictions and try charge multiple fee the other UPS store doesn't? They just look at me say that is how this one does business. So I took my business to a real UPS store and I don't recommend me this location. Save yourself the headache an travel outside the area, unless your desperate and have extra money to waste on services the real UPS store will do for free.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 9:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6668 in Dallas offer?
The UPS Store #6668 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services. It also sells office products and mailing supplies.
Where is The UPS Store #6668 located in Dallas?
It is located at 555 S Lamar St, inside the Omni Dallas Hotel on the 2nd floor.
What are the store hours for The UPS Store #6668?
Monday through Friday, it is open from 7:00 AM to 6:00 PM; Saturday and Sunday, from 9:00 AM to 4:00 PM. Holiday hours may vary.
Is The UPS Store #6668 open on Sundays?
Yes, the store is open on Sundays from 9:00 AM to 4:00 PM.
What payment options does The UPS Store #6668 accept?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I find The UPS Store #6668 inside a hotel in Dallas?
Yes, the store is located inside the Omni Dallas Hotel on the 2nd floor.
Are there any nearby hotels close to The UPS Store #6668?
Yes, nearby hotels include Omni Dallas Hotel, Uptown Terrace, and GradySingletaryPortis @ Omni Hotel Dallas.
What nearby dining options are available around The UPS Store #6668?
Nearby dining options include Coal Vines, Texaspice, Restaurants on Lamar, Pegasus Bar on Lamar, Biergarten on Lamar, and Boba Freeze food truck.
Are there any nearby event venues near The UPS Store #6668?
Yes, the Omni Dallas - Trinity Ballroom is a nearby event venue and concert hall you can visit before or after your visit to The UPS Store.
How can nearby services such as Shred Nations complement the offerings at The UPS Store #6668?
Shred Nations provides professional shredding services nearby, which can be a convenient option for customers seeking specialized document destruction beyond what The UPS Store offers.