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The UPS Store

4.2
(152 reviews)

Business Details

9540 Garland Rd, Dallas, TX
75218, United States
(214) 321-7100
https://locations.theupsstore.com/tx/dallas/9540-garland-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1585 in Dallas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Casa Linda Plaza At Buckner And Garland Next To Albertson's.

Details

  • DeliveryNot available

Location

The UPS Store
9540 Garland Rd, Dallas, TX
75218, United States

Hours

Reviews

4.2
152 reviews
5 stars
113
4 stars
7
3 stars
1
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while many customers praise the friendly and helpful staff, others report rude behavior and lack of assistance.

Efficiency

Several reviews highlight the quick and efficient service, with many customers appreciating the fast processing of their shipping and printing needs.

Professionalism

There are concerns about professionalism, with some customers experiencing unhelpful or rude interactions, particularly during busy times.

Staff Attitude

While many reviews commend the staff's friendliness, there are notable instances of negative attitudes that have led to customer dissatisfaction.
  • JJ
    Jeremy Torres (Jermisious)
    Jan 29, 2026
    1.0
    Male employee there with glasses is absolutely rude, he was removing some papers from by the printer which I was standing at to print something but he couldn’t even say “pardon me” or anything, he basically just forced his way into my personal space with no words said!
  • AS
    Adam Sandler
    Jan 27, 2026
    1.0
    I’m a repeat customer who brings in higher-volume shipments a couple times a month. Unfortunately, the staff at this location often act visibly annoyed when I arrive, including making faces, talking under their breath, and offering little to no assistance. I’m always polite — I’ve even brought cookies and donuts for the team — but the attitude hasn’t changed. Because of how I’ve been treated here, I now drive to other UPS locations much farther from my home, even though this one is right next door. I understand shipping can be stressful, but basic courtesy and professionalism with customers should be standard.
  • WW
    W Wjwilliams
    Jan 21, 2026
    5.0
    Employees are very friendly and helpful.😊
  • SS
    Susan Scott
    Jan 7, 2026
    5.0
    Very nice ppl working with you to make it a great experience. Thank you so much for your help!! P.S. they make it easy by keeping your information for you so when you need to ship to your son in NM the address is there and I don’t have to do a thing they take care of it!! Thank you to all at my UPS STORE ********** 10 star place
  • JJ
    Jan Jones
    Dec 26, 2025
    5.0
    I love this place! It always saves me time and trouble!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1585 in Dallas offer?

The UPS Store #1585 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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