The UPS Store

4.4
194 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6554 in Dallas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Design District.

Details

  • DeliveryNot available

Location

The UPS Store
1408 N Riverfront Blvd, Dallas, TX
75207, United States

Hours

Reviews

4.4
194 reviews
5 stars
160
4 stars
4
3 stars
3
2 stars
3
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Jared and Adreyan for their exceptional service.

Efficiency

Many reviews highlighted the quick and efficient service, with customers often being in and out in a matter of minutes, even during busy times.

Mixed Experiences

While most feedback was positive, there were several reports of rude or unprofessional behavior from some employees, which negatively impacted customer experiences.

Parking Issues

Customers noted difficulties with parking at the location, although they felt the service provided was worth the hassle.

Amazon Returns

The store was frequently mentioned as a convenient location for Amazon returns, with many customers appreciating the ease of the process.
  • CC
    craigheadgreen
    Nov 14, 2025
    5.0
    Jorge went above and beyond for my last shipping need. Making sure that everything arrived in time and safe on a tight timeline. Couldn't be happier! Everyone who works here is super nice, easy to work with, and will go the extra mile
  • JM
    Julie McCullough
    Nov 10, 2025
    5.0
    The staff here is very helpful and kind but I did mention to them that the ups site has their last pick-up as 6:30pm, after running an overnight package there they informed me that it is actually 6pm. I hope they will work to get this updated as for many of us small businesses during the holidays, missing a drop off time is a really big deal. I was able to drive across the river, just 7 minutes to make it to another UPS Store, Thanks to their recommendation, however, it took me 35 minutes on the way back, due to traffic. Thank you for your assistance and I hope you will be able to update these drop off times.
  • JJ
    Josh
    Nov 3, 2025
    1.0
    They want you to do their job for them just like the self checkouts at the store. Just drop your packages, take a picture and leave, they got it.
  • LL
    LaDina
    Oct 27, 2025
    5.0
    I had 2 returns for 2 different companies. Upon arrival to this location I thought, I’d NEVER come back because of the parking… But as I made my way into this facility my feelings changed. I heard a gentleman speaking to another customer and was impressed by his patience. Jared saw that I was having an issue with retrieving my documents to prepare my returns, and without hesitation helping me as well. If I have to do and transactions with The UPS store this will be my location. Thank you Jared for the pleasantries and doing a great job with your customer service skills that came from within 💛
  • SD
    Sari Dorn
    Oct 25, 2025
    5.0
    Really nice and helpful staff with my Amazon return

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6554 in Dallas offer?

The UPS Store #6554 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.