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The UPS Store #5059 in Dallas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Knox & N Central Expwy Next To Potbelly Sandwiches.
Many customers praised the staff for their exceptional customer service, highlighting individuals like Aladdin, Johnny, and Alex for going above and beyond to assist.
Staff Friendliness
Reviews consistently mentioned the friendliness and helpfulness of the staff, creating a welcoming atmosphere for customers.
Efficiency
While most customers appreciated the quick service, some noted instances of slow service during busy times, indicating a need for better staffing during peak hours.
Mixed Experiences
There were a few negative experiences reported, particularly regarding rude staff and issues with package handling, suggesting inconsistency in service quality.
WC
Wan Young Choi
5 days ago
5.0
The best ups store i’ve ever been.
Johnny was really kind. He knows how to help people. BEST UPS STORE!
RM
Rose McKay
Feb 23, 2026
2.0
There are usually a couple of people who work here. Today was just one guy, and he was very slow. There was a long line of customers waiting, and the guy was slow as molasses. It took forever to pick up our packages. I wouldn’t recommend doing business with this location.
EP
Eva Patel
Jan 6, 2026
5.0
One of the best UPS stores
BV
B VAB
Dec 23, 2025
1.0
Terrible customer service - walked in around noon 12/13 in store, the guy was just so rude when asking about a UPS return and needing to print the sticker! UPS get your shit together!
RB
Rishabh Batra
Nov 25, 2025
5.0
Customer service is super good and all the employees are very friendly