The UPS Store

3.7
220 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3812 in Dallas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Oak Lawn & Cedar Springs.

Details

  • DeliveryNot available

Location

The UPS Store
3824 Cedar Springs Rd, Dallas, TX
75219, United States

Hours

Reviews

3.7
220 reviews
5 stars
138
4 stars
9
3 stars
5
2 stars
15
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Gabby, Emanuel, and Dan going above and beyond.

Mixed Experiences

While most reviews were positive, several customers reported negative interactions with specific employees, particularly Victor, who was described as rude and unprofessional.

Efficiency

Customers frequently noted the quick service and ease of process at this location, often highlighting their ability to get in and out without long waits.

Community Involvement

The store is appreciated for its involvement in the community, with customers mentioning dog treats for pets and a welcoming atmosphere.

Inconsistent Experiences

Some customers experienced inconsistency in service quality, with a few reporting rude behavior from staff and a lack of assistance during busy times.
  • KB
    Katie Berger
    Dec 29, 2025
    5.0
    I frequently return things here and it’s always a breeze.
  • CF
    Cathryn Augustine Fischetti
    Dec 24, 2025
    5.0
    Best neighborhood UPS store! Customer service is top notch and they really care about involvement in the community. Plus they have dog treats so our pups are obsessed with coming here and always try to pull us into the store even when we don't have any reason to be there
  • AF
    Ava Flory
    Dec 14, 2025
    5.0
    Mason was very helpful and understanding. I had a confusing situation with my return labels, but he was patient and helped me get everything squared away! Positive experience - making this my go to UPS location from now on
  • TM
    The Real MojoWood
    Dec 13, 2025
    5.0
    Always nice and more efficient than the others. Quick service. In and out.
  • JK
    James Knight
    Oct 20, 2025
    5.0
    GIVE GABBY A PROMOTION Had a great experience with Gabby. She went out of her way to help me with mailing some paperwork to Mexico for my wedding. First I went to FedEx but they seemed unsure so I tried UPS and so glad I did. Gabby was patient and careful and make sure we got all the necessary info to quickly get the packet through customs. She made me a lifetime UPS customer. Thank you Gabby!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3812 in Dallas offer?

The UPS Store #3812 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.