The UPS Store

3.7
216 reviews
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Business Details

3824 Cedar Springs Rd, Dallas, TX
75219, United States
(214) 520-0005
https://locations.theupsstore.com/tx/dallas/3824-cedar-springs-rd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3812 in Dallas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Oak Lawn & Cedar Springs.

Details

  • DeliveryNot available

Location

The UPS Store
3824 Cedar Springs Rd, Dallas, TX
75219, United States

Hours

Reviews

3.7
216 reviews
5 stars
134
4 stars
9
3 stars
5
2 stars
15
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond in their service, particularly highlighting individuals like Gabby, Isaac, and Emanuel.

Mixed Experiences

While many reviews were positive, there were notable complaints about specific employees, particularly Victor and Grant, who were described as rude and unprofessional.

Efficiency

Customers appreciated the quick service and ease of process at this location, often mentioning minimal wait times and efficient handling of tasks.

Store Environment

Some reviews mentioned issues with the store's atmosphere, including complaints about the air conditioning and parking difficulties.

Inconsistent Service

Several customers reported inconsistent experiences, with some visits resulting in excellent service while others were marred by rudeness or lack of assistance.
  • AM
    Aiden- Michael
    Oct 22, 2025
    5.0
    Gabby and Isaac provided the BEST customer service for my holiday packaging!!. They went over and beyond!
  • JK
    James Knight
    Oct 20, 2025
    5.0
    GIVE GABBY A PROMOTION Had a great experience with Gabby. She went out of her way to help me with mailing some paperwork to Mexico for my wedding. First I went to FedEx but they seemed unsure so I tried UPS and so glad I did. Gabby was patient and careful and make sure we got all the necessary info to quickly get the packet through customs. She made me a lifetime UPS customer. Thank you Gabby!
  • SS
    sifat sanjeen
    Oct 8, 2025
    5.0
    “Very friendly and helpful staff. They also stay open later than other UPS locations, which is super convenient.
  • KK
    kele
    Oct 4, 2025
    5.0
    I received EXCELLENT service from Isaac yesterday. Friendly and efficient help with all my packages and tasks. An asset to the team. This is the store I will be using from now on. Thank you again!
  • HK
    Hello Kitty
    Sep 30, 2025
    5.0
    Have been coming to the store for a very long time and I should say that this is by far the best UPS store. They have such great customer service and always get things right all of the employees are friendly. I recently had a massive and I mean massive printing need that was somewhat messy in terms of the pages and copies. I had the pleasure of working with DANIEL (pretty sure this was his name receipt shows EMP 178432). He was fantastic and went above and beyond to help me with my printing needs!! Thank you so much for always being a reliable store and offering fantastic customer service!
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3812 in Dallas offer?

The UPS Store #3812 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.