The UPS Store

4.3
363 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5022 in Dallas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of McKinney Ave & Boll St Across From Jake's Hamburgers.

Details

  • DeliveryNot available

Location

The UPS Store
2633 McKinney Ave, Dallas, TX
75204, United States

Hours

Reviews

4.3
363 reviews
5 stars
287
4 stars
6
3 stars
3
2 stars
8
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Johnny, Demarcus, and Aladdin for their helpfulness and positive attitudes.

Efficiency

Customers frequently noted the quick and efficient service, with staff managing busy times effectively and minimizing wait times.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding delays in service and issues with management.

Friendly Atmosphere

The store was described as having a welcoming and friendly environment, with staff engaging positively with customers.

Pricing Concerns

A few customers mentioned that while the service was great, the prices were considered high.
  • SR
    Shayla Rodriguez
    4 days ago
    5.0
    My experience with UPS has been consistently reliable and efficient. Packages are handled with care, delivery timelines are accurate, and communication throughout the shipping process is clear. The staff I’ve interacted with have been professional, courteous, and well-organized, whether at customer service counters or during deliveries. UPS demonstrates strong operational structure, dependable logistics, and a commitment to ensuring packages arrive safely and on time. Overall, they provide a high level of service that reflects both professionalism and reliability.
  • LH
    Leroy Henderson
    Nov 10, 2025
    5.0
    Thank you Ups store Johnny and Mike was very helpful and professional
  • AS
    Alex Stine
    Nov 4, 2025
    5.0
    Stopped in today to return my AT&T modem. Staff seemed nice and I was in and out quick. I plan to do business here in the future.
  • CC
    Customer Care
    Oct 28, 2025
    1.0
    I shipped 3 packages and spent $579. Two of the packages arrived and one did not. I called 3 times and was connected to standard UPS help center which I confirmed is located in India. The only response the Indian service can give is your package will be there or call the local store. I called the local store as soon as they opened and 4 hours later they still had not filed my claim so I can call brain a claim number and instead told me they were to busy and would get to it when they can. The associate also put the call phone down and never came back to the phone. I talked to my local driver and he said all he could do was give me the same customer care number that n India. The store is the only one who can open the claim and has refused to do something in a timely manner. They asked for management and was left on hold. I’ll be seeking just compensation as this delay will cost me thousands in revenue. No reason for delay has been given in 4 days.
  • PD
    Parker Diamond
    Oct 21, 2025
    5.0
    I wish I could give 10 stars! We have been to this location 2 days in a row & definitely won’t use any location but this UPS store. Alex & Branden are so helpful. I walked out and forgot my purchase and they had already reached out before I could reach the parking lot. Alex & Branden offer old fashioned customer service & I will only use this location going forward, you can tell they genuinely care for their customers.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5022 in Dallas offer?

The UPS Store #5022 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.

Where is The UPS Store #5022 located?

It is located at 2633 McKinney Ave, Ste 130, Dallas, TX 75204, USA, at the corner of McKinney Ave & Boll St across from Jake's Hamburgers.