Staples

3.1
267 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Dallas, TX provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
4351 Dallas Ft Worth Tpke, Dallas, TX
75211, United States

Hours

Reviews

3.1
267 reviews
5 stars
108
4 stars
32
3 stars
16
2 stars
13
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, inattentive, and unhelpful.

Printing Issues

Many customers reported significant delays and problems with printing services, including missed deadlines and poor quality.

Staff Performance

While some employees received praise for their helpfulness, others were criticized for lack of knowledge and professionalism.

Store Cleanliness

The store was generally noted to be clean and well-organized, making it easy for customers to find what they needed.

Mixed Experiences

Some customers had positive experiences with specific staff members, contrasting sharply with the overall negative feedback about service.
  • LM
    Lourdes Martinez
    4 days ago
    5.0
    Always busy but the print center experts like Eduardo make the process smoother, he’s the best always helpful and calms my printing worries
  • TT
    TW
    5 days ago
    5.0
    Easy access off I30 and Cockrell Hill on north side of freeway. It's not right on the I-30 service road, you have to enter from Cockrell Hill Rd. This is not a busy store, so it is easier to get in and out quickly here.
  • DT
    Deanna Tucker
    6 days ago
    4.0
    Tamea gets 5 stars! She went above and beyond to help us navigate confusing pricing with various models of chairs on the store floor. She spared no effort in ensuring we got the best deal on the best products. We are very appreciative of her work and would definitely shop at this store again. The store gets 4.5 stars as the chairs should have been labeled with the correct product information and price. The follow up service we received was also top notch!
  • KC
    Kevyn cagle
    Nov 10, 2025
    1.0
    Seemed understaffed to start. I can understand having issues getting lable made for shipping. It's the loss of package that cant be replaced that's the prob. Got bounced back and forth with UPS and Staples trying to get it found. Still no luck. Shows label made and then disappeared. UPS is less than a mile away from this location too
  • IG
    Irais Gallegos
    Oct 16, 2025
    1.0
    Whoever the man on October 16th around 11 am was assisting the printing area should not be working a customer service job if you’re not willing to help people, very rude couldn’t even assist a customer who was in front of me who spoke Spanish and when I needed assistance printing a large file his attitude was very dry as if he was not there to do that very job, was my first and last time attending this staples location, this man needs to go work a warehouse job where no customers are to be assisted, HORRIBLE EXPERIENCE so agrevated I am sitting outside as I write this review

Frequently Asked Questions About Staples

What are the main services offered by Staples in Dallas, TX?

Staples in Dallas offers printing, shipping, technology, travel, recycling, design, direct mail, passport photos, Amazon returns and pickups, and TSA PreCheck® services.

What are the store hours for Staples in Dallas?

Staples is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.