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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Dallas, TX provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
216 reviews
5 stars
109
4 stars
31
3 stars
9
2 stars
7
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, particularly with TSA pre-check staff, who were described as rude and unhelpful.
Staff Helpfulness
While some staff members received praise for their helpfulness, others were noted for being dismissive or unprofessional, leading to mixed experiences.
Cleanliness and Organization
The store was generally reported as clean and well-organized, with a good selection of products available.
Printing Services
The printing department received positive feedback for efficiency and quality, with specific employees being recognized for their exceptional service.
TSA Pre-check Issues
Many customers expressed frustration with the TSA pre-check process, citing long wait times and unclear procedures.
- TJTrae Jacobs6 days ago5.0We recently placed a large printing order with Staples and realized after production had already started that we needed to make changes. The woman who helped me over the phone was incredibly kind, patient, and understanding. She took the time to make a few calls on her end, and to my surprise, they ended up refunding the entire order—even though the mistake was completely on my side. You just don’t get that level of customer service anymore. As a new business, that kind of support means a lot. We’ll be replacing our order with them shortly. Truly grateful for the help!
- WSWoodworth Stodden6 days ago5.0Customer service exemplary. Got everything I need 😌. Great store, terrific deals. You won't be disappointed.
- VSVimal Kumar David SubbiahNov 10, 20254.0Online pickup was very smooth. The associate carried my large parcel and kept it in my car. Thanks
- JCjetzamany calixtoNov 9, 20251.0Staff was not helpful at all. I was having trouble with the printer station and i kindly asked for help, the worker basically told me to figure it out myself. Please do better.
- DDDestiny DurhamOct 16, 20251.0Don’t even waste your time to come here. They will not be able to help you in a timely manner if even at all. The manager isn’t trained to work a printer even. Save your time and go somewhere else where they value their customers.
Frequently Asked Questions About Staples
What services does Staples in Dallas, TX offer?
Staples in Dallas offers printing, shipping, technology, travel, and recycling services among others.
What are the store hours for Staples at 16817 Coit Rd., Dallas?
The store is open Monday through Friday from 9 AM to 8 PM, Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 6 PM.
Can I use in-store pickup and same-day delivery at this Staples location?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment options are accepted at Staples in Dallas?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does Staples in Dallas provide recycling services?
Yes, Staples provides recycling services including electronics, ink cartridges, and batteries recycling.
What types of products can I find at Staples Dallas?
Products include laptops, desktops, printers, ink and toner, office supplies, furniture, and more from brands like Dell, HP, Apple, and Microsoft.
Are there nearby places where I can grab a coffee before or after shopping at Staples?
Yes, Starbucks is nearby, perfect for grabbing coffee or a snack before or after your visit to Staples.
Which nearby stores can I visit alongside Staples for additional shopping needs?
You can visit Target Store North-Dallas-Coit-Road and Ross Dress for Less nearby for department, grocery, and clothing shopping.
Where can I find postal and courier services close to Staples?
UPS Alliance Shipping Partner and UPS Access Point location are nearby for vehicle shipping, courier, and delivery services.
Does Staples offer any travel-related services?
Yes, Staples offers travel services including Passport Photos and TSA PreCheck® enrollment assistance.