Staples

3.9
150 reviews
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Business Details

11700 Preston Rd, Dallas, TX
75230, United States
(214) 696-0675
https://stores.staples.com/tx/dallas/11700-preston-rd
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About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Dallas, TX provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
11700 Preston Rd, Dallas, TX
75230, United States

Hours

Reviews

3.9
150 reviews
5 stars
97
4 stars
11
3 stars
8
2 stars
4
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while many praised staff for being friendly and helpful, others reported poor experiences with unresponsive or rude employees.

Printing Services

Printing services received significant criticism for delays and errors, with some customers expressing frustration over incomplete orders and inefficiency.

Store Cleanliness

Concerns were raised about the cleanliness and organization of the store, with some customers describing it as filthy and unorganized.

Product Availability

Customers generally found the store well-stocked with necessary items, although some experienced issues with specific product availability.
  • CV
    Cecilia Vega
    Dec 26, 2025
    5.0
    Ya van 3 veces es que sacos mis tarjetas de nogocio y alguna otras cositas me encanta el servicio y los precion y lo mejor. Te lo entregan muy rápido
  • CN
    Cory Nickels
    Dec 15, 2025
    1.0
    I've been using and recommending Staples since the 90's, but I will never again give them a cent of my business. This was the most disugusting customer service experience that I have ever been dragged though. Don't talk to Jay, he will just expel hot air until he thinks he's the only voice in the room offering no help but only excuses. My business won't be the one to keep your stores open, but I'll make sure that everyone I deal with never spends another dime on your businesss. You can directly thank Jay for that. I would focus on training your staff better.
  • AH
    Alexis Hawkins
    Dec 12, 2025
    1.0
    I have been waiting for 10 days now for my printing order. While the sales associate was polite and communicated effectively, I’m frustrated I have been waiting now almost two weeks for an item that was supposed to take 2 days. The only reason I haven’t complained more is because it’s important to have this, but I wish they were more efficient with service.
  • SD
    Shannon Davey
    Dec 9, 2025
    5.0
    Great customer service! Rashanah in Print & Marketing is so friendly and efficient. She was so helpful and great to work with.
  • BF
    Billy Flores
    Dec 7, 2025
    1.0
    Horrible service at this location. Came in to print some documents in large format and was told they had 300 orders ahead. Could not print from usb. Just left. Dont come here if you need any help or for products.
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Frequently Asked Questions About Staples

What services does Staples in Dallas, TX offer?

Staples in Dallas provides printing, shipping, technology, travel, and recycling services, along with office supplies and products essential for working and learning.

What are the operating hours of Staples at 11700 Preston Rd, Dallas?

Staples is open Monday to Friday from 9:00 AM to 8:00 PM, and Saturday and Sunday from 10:00 AM to 18:00 PM.