Staples

4.0
143 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Dallas, TX provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
11700 Preston Rd, Dallas, TX
75230, United States

Hours

Reviews

4.0
143 reviews
5 stars
93
4 stars
11
3 stars
8
2 stars
4
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting individuals like JJ, Shay, and Tonya for their exceptional service.

Product Availability

Customers appreciated the variety of products available, especially for school supplies and printing services, although some noted issues with stock and organization.

Store Cleanliness

Feedback was mixed regarding store cleanliness, with some customers reporting a clean and organized environment while others described it as messy and unkempt.

Printing Services

While many customers had positive experiences with printing services, there were notable complaints about delays, errors, and poor management in the print department.

Staff Training

Several reviews indicated a lack of training among staff, leading to inconsistent service quality and customer dissatisfaction.
  • JC
    james cook
    5 days ago
    5.0
    Rashanah was so kind to show me what I needed with grace & kindness!
  • DH
    Denise Humphrey
    Nov 7, 2025
    5.0
    I've never had any issues while shopping at Staples and have received the exact items I need at about 99.9 % of the times I shop there.
  • B0
    Blazelee 03
    Oct 29, 2025
    1.0
    This store is pointless now just close it down
  • KT
    Kurt Twining
    Oct 19, 2025
    4.0
    The Forest Lane store had several good products to choose from for my presentation...
  • DD
    Destiny Durham
    Oct 16, 2025
    5.0
    Go to JJ for all your printing needs! He made sure I got the help I needed and I’m so thankful for that. Very kind and great customer service! Thanks again!

Frequently Asked Questions About Staples

What services does Staples in Dallas, TX offer?

Staples in Dallas provides printing, shipping, technology, travel, and recycling services, along with office supplies and products essential for working and learning.

What are the operating hours of Staples at 11700 Preston Rd, Dallas?

Staples is open Monday to Friday from 9:00 AM to 8:00 PM, and Saturday and Sunday from 10:00 AM to 18:00 PM.