Business Details
11920 Preston Rd, Dallas, TX
75230, United States
Certified by Primo Water Exchange • Mar 01, 2026
(844) 237-7466
Certified by Primo Water Exchange • Mar 01, 2026
https://www.water.com/services/primo-water-exchange/
Certified by Primo Water Exchange • Mar 01, 2026
About
Certified by Primo Water Exchange • Mar 01, 2026
Water Cooler Supplier
Easy to use and conveniently located inside Tom Thumb 3597. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
Location
Certified by Primo Water Exchange • Mar 01, 2026
Reviews
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1 reviews
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1 star
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- MTM TNov 5, 20241.0Worst service I ever had, they supposed to deliver last week and they didn't, no email notifications or any email explaining the reason. I called and ask for service for the following day and they missed again without any notification AGAIN, This has happened more than 3 times in the last 4 months. I will definitely cancel my account and I will look For a serious water Delivery company. Do not Work with this company Im sure you will be disappointed as I do.
Frequently Asked Questions About Primo Water Exchange
What is Primo Water Exchange and where is it located?
Primo Water Exchange is a self-serve refill water station providing fresh filtered drinking water in 1, 3, or 5 gallons. It is conveniently located inside Tom Thumb 3597 at 11920 Preston Rd, Dallas, TX 75230.
What types of water refill containers does Primo Water Exchange offer?
They offer water refills in 1, 3, or 5-gallon sizes and also provide empty jugs for purchase or exchange.
What payment methods are accepted at Primo Water Exchange?
Payments can be made using American Express, Apple Pay, Cash, Mastercard, and Visa.
Can I pick up my water refill order in-store?
Yes, Primo Water Exchange offers in-store pickup services.
What are the business hours of Primo Water Exchange?
Primo Water Exchange follows the retailer location hours of Tom Thumb 3597.
How can I contact Primo Water Exchange for questions or support?
You can reach Primo Water Exchange by phone at +1 844-237-7466 or email them at social@primowater.com.
Which languages are supported at Primo Water Exchange?
Services are available in English and Spanish.
Is there a supermarket near Primo Water Exchange where I can shop?
Yes, Primo Water Exchange is located inside Tom Thumb, a supermarket and pharmacy, and is also near the Market at Preston Forest shopping center.
Where can I grab a bite to eat near Primo Water Exchange?
You can visit nearby restaurants such as Chipotle Mexican Grill, K&L Bagels, La Madeleine French Bakery & Café, or MoMo's Pasta.
Are there wellness or spa services close to Primo Water Exchange?
Yes, nearby wellness options include Massage Envy - Dallas - Preston & Forest, Restore Hyper Wellness medical spa, and Thera Head & Nails Spa.
Brand Certified Facts from Primo Water Exchange
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Certified March 01, 2026Yext Knowledge Graph
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