Document Imaging CompanyCommercial PrinterDecal SupplierCopy StoreBusiness Development ServiceIT Risk ManagementInformation Security ServiceComputer Networking ServiceData Recovery Service
Konica Minolta Business Solutions U.S.A., Inc. is a leader in information management focused on enterprise content, technology optimization and cloud services.
Do not ever consider doing business with Konica Minolta! I wish I can give 0 stars but it won't let me post a review.
The most horrific customer service in the United States of America. In their case, customer has no importance whatsoever. Actually, they might treat you like a human until you sign a contract. Once you sign it, you are done. You will not be able to reach anyone for help or support except a finance company they work with to pay a bill. I signed a first contract with them in 2019 and promised to myself I will never sign one again. However, Hunter Pannell kept reaching out. He seemed decent until I signed the contract. I agreed with him on the rate and did not read the contract. Contract showed something else. There was a a lack of communication from him or his boss, Mattthew Dowling after I signed a contract. After one month of e-mailing back and forth, I was directed to a customer care since he said my issue was around the lease. Nobody was able to help me at customer care. Everyone kept saying that I signed the contract. You do not sell and negotiate one thing and put something else in the contract! I also found out today that they did not cancel my old contract. They picked up the machine and luckily I have a proof but never canceled the old lease. My next step will be hiring a lawyer who can help stop these guys from providing the worst customer service care I have witnessed in my 25 years of residence in Dallas. Stay away from Konica Minolta if you want to stay sane!
SR
Shibagaki Ryota
Jun 10, 2022
1.0
We purchased new copier C250i and then it has not been setting up over the two weeks. Technician did not show up even we had setup schedule. Horrible.
Frequently Asked Questions About Konica Minolta Business Solutions
What kind of business is Konica Minolta Business Solutions?
Konica Minolta Business Solutions U.S.A., Inc. specializes in information management, enterprise content, technology optimization, and cloud services.
Where is Konica Minolta Business Solutions located?
They are located at 14800 Landmark Blvd, Suites 600, 610, 620, 700, Dallas, TX 75254, USA.
What are the business hours for Konica Minolta Business Solutions?
The business is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is the entrance to Konica Minolta Business Solutions wheelchair accessible?
Yes, Konica Minolta Business Solutions has a wheelchair accessible entrance.
How can I contact Konica Minolta Business Solutions by phone?
You can reach them at +1 972-656-5600.
Where can I find more information or request a quote from Konica Minolta Business Solutions?
Visit their website at https://kmbs.konicaminolta.us/ or their landing page for video security solutions to request a quote.
Which nearby businesses could assist me with mortgage services?
Nearby mortgage services include Guild Mortgage Company, Robert Nunez - Mortgage Expert, Guild Mortgage - Joann Ruiz, Guild Mortgage - Robert Nunez, Supreme Lending, Joe Ackerland - Loan Officer, and Kelly Team NMLS 463607.
What nearby dining options are available around Konica Minolta Business Solutions?
Fiesta Restaurant Group, a Mexican restaurant and event planning business, is located nearby for dining options.
Are there any nearby locations where I can get marketing or public relations services?
Yes, TruePoint Communications and Youtech are nearby businesses that provide marketing, public relations, and e-commerce services.
What nearby hotels are available for visitors to Konica Minolta Business Solutions?
Prism Hotels and Resorts is a nearby hotel option for visitors to the area.