FedEx Office Print & Ship Center

4.2
744 reviews
FedEx Office Print & Ship Center located at 5500 Greenville Ave

About

Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Dallas, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.

Location

FedEx Office Print & Ship Center
5500 Greenville Ave, Dallas, TX
75206, United States

Hours

Reviews

3.0
226 reviews
5 stars
95
4 stars
12
3 stars
11
2 stars
15
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for rudeness and lack of knowledge.

Staff Efficiency

Many customers reported long wait times and understaffing, leading to frustration and delays in service.

Positive Experiences

Several reviews highlight positive interactions with specific employees who provided excellent service, indicating that good customer service is possible at this location.

Inconsistent Quality

There are complaints about inconsistent service quality, with some customers experiencing issues with their orders and others receiving satisfactory service.
  • DP
    Derek Plate
    1 day ago
    4.0
    UPS is way better, unfortunately, I have to make a return but did not bring my own box and they immediately sell them for a high price. If you have the option, don’t come here.
  • BS
    Beth Sosidka
    Dec 19, 2025
    5.0
    Marc the Assistant Manager was so incredibly helpful, and went far out of his way to help me with my documents and project. I’m so grateful!
  • CD
    Connie Duke
    Dec 13, 2025
    5.0
    Marc, the assistant manager at this store, is absolutely AMAZING!! The lines were out the door and he handled us with total professionalism. Keep hiring employees like this FedEx....you definitely got this one right!!
  • EG
    Erin Donna Graham
    Nov 19, 2025
    1.0
    That was probably the longest and worst service I have gotten at a shipping store
  • KT
    Kenleigh Theis
    Nov 11, 2025
    1.0
    I’m not usually one to write bad reviews but this warranted it. I print all the time from FedExes across the metroplex for my job on a corporate account. I have never had such a bad experience. The employees were slow moving, unfriendly, and not helpful or knowledgeable. To place a simple order (that I have easily placed at many FedExes across DFW in less than 5 minutes) took over an hour yesterday. It wasn’t until the manager, Joe, who seems to be the only employee who is competent and takes any pride in their work, stepped into to help. I went back today and the order was incorrect, and I again, waited way too long for it to be fixed. All the employees seem confused at all times and unmotivated. I observed this behavior from Erich, Stephanie, and Sam, as well as another gentleman who I did not get his name. Moreover, all employees had a foul attitude and were quick to snap (except Joe, store manager). Erich was especially rude and unpleasant to me and other customers and engaged in mocking, sassing, belittling, and other all unprofessional and unacceptable behavior. As someone who frequents FedEx, I’m really disappointed with how I was treated at this location over the past 2 days and how my time was wasted.

Frequently Asked Questions About FedEx Office Print & Ship Center

What services does FedEx Office Print & Ship Center in Dallas offer?

It offers printing and shipping expertise including FedEx shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.

Where is FedEx Office Print & Ship Center located in Dallas?

It is located at 5500 Greenville Ave, Suite 1203, Dallas, TX 75206, USA.