Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 16635 Spring Cypress Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
16635 Spring Cypress Rd, Cypress, TX
77429, United States
Hours
Reviews
2.1
634 reviews
5 stars
153
4 stars
19
3 stars
13
2 stars
21
1 star
428
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about employees' attitudes and lack of professionalism.
Delivery Issues
Numerous reviews highlighted problems with package delivery, including lost packages, delays, and misdelivered mail.
Long Wait Times
Customers frequently mentioned long wait times, often exceeding 30 minutes, due to understaffing and slow service.
Mixed Experiences
While some employees, particularly Javier, received praise for their helpfulness, many others were criticized for poor service.
- LJLevi Johnson3 days ago1.0Horrible post office
- AJAngelina JonesDec 26, 20251.0RUDE!!!!!!!
- KPKorey PerryDec 22, 20251.0Been waiting for my packages to be shipped to Michigan for over 3 weeks, packages haven't moved and the amount of 1 star reviews shows the lack of professionalism at this particular post office
- MAMichael ADec 8, 20251.0I will preface this by saying our regular postal carrier of many years is GREAT. Now to the bad news... Received notification that this gift was being delivered on Saturday so we watched out. Saw the USPS driver pull up and deliver at our gate, I immediately put my shoes on, grabbed a jacket, went out and got it. The package was ripped wide open, the shoe box was opened and one of the shoes was missing the insert. Glad they didn't fit so dad could have a Merry Christmas.
- YXY XuNov 12, 20251.0This is the worst USPS service I have ever encountered in decades. I was notified that my car registration sticker had been delivered by USPS, and it can not be found in my mailbox. The same incident happened three years ago where I had to travel to the DMV to pay for another sticker. Whether it is due to negligent and misplaced our mails, or theft, this is unacceptable.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 16635 Spring Cypress Rd offer?
This USPS location offers mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time passport at this Post Office?
Yes, thousands of Post Offices accept first-time passport applications and many offer passport photo services. Please complete and print your application before visiting.
Do I need an appointment for passport services at this location?
Most locations require scheduled appointments for passport services, though limited walk-in hours are offered at select locations.
What are the hours of operation for this USPS branch?
The Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I rent a PO Box at this USPS?
You can apply for a PO Box online or in person at this Post Office with two valid IDs and a completed application. Pricing varies by location.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations provide 24/7 lobby access to PO Boxes, but access hours may vary. Check directly with this location for specifics.
What nearby real estate service can I visit near the Post Office?
Azzur Realty Group, specializing in real estate and investment, is close by and can be a resource if you are looking for property services before or after your USPS visit.
Are there any nearby community service organizations near the USPS?
Yes, Naomi's Grace Foundation and Broken Clay Ministries are nearby non-profits offering community support and services.
Where can I find travel services near the USPS at Cypress?
Echelon Destinations is a local travel service nearby that customers can consult for travel planning connected to their passport applications.