Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 16635 Spring Cypress Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
647 reviews
5 stars
158
4 stars
19
3 stars
13
2 stars
22
1 star
435
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are described as rude and unprofessional.
Staffing Issues
Many reviews highlight chronic understaffing, leading to long wait times and poor service experiences.
Package Handling
Numerous customers reported issues with lost or delayed packages, indicating a lack of reliability in package handling.
Facility Conditions
The post office is described as dirty and in need of renovation, contributing to a negative customer experience.
AP
A Pe
2 days ago
1.0
These people are the reason the elites want to destroy us. The staff here are just so miserable. They seem to enjoy being crap human beings and treating the customers just how they feel. If you have an appointment, get ready to wait for who knows how long. I cant imagine being a human being and treating others like they treat you here. Also, service is so slow. You'd think if you hate your job you'd do it faster so you don't have to deal with people longer than you have to.
Edit: we had an appointment. Dude wasn't even available. We have been waiting for over 30 minutes. No show. Waiting for 6 weeks to have this appointment.
SS
Sensei Skywalker
3 days ago
5.0
There was this wonderful worker by the name of Elizabeth and she was incredible! She definitely is the definition of great customer service. She made my post office experience great!
OO
owen
Feb 20, 2026
1.0
they always buggin if any odf the employees tryna scrap they could really js say that
JC
Joshua Connelly
Feb 12, 2026
1.0
Expect a 1 hour wait for anything. The pensioned employees have no incentive to improve anything.
HA
Homa A
Feb 10, 2026
5.0
Just submitted my son's passport application with Lucius at this office. He was so incredibly sweet and helpful. He was assisting everyone with their applications and always had a smile. Such a refreshing experience! 5 stars for Lucius 😊🎉
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 16635 Spring Cypress Rd offer?
This USPS location offers mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time passport at this Post Office?
Yes, thousands of Post Offices accept first-time passport applications and many offer passport photo services. Please complete and print your application before visiting.
Do I need an appointment for passport services at this location?
Most locations require scheduled appointments for passport services, though limited walk-in hours are offered at select locations.
What are the hours of operation for this USPS branch?
The Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I rent a PO Box at this USPS?
You can apply for a PO Box online or in person at this Post Office with two valid IDs and a completed application. Pricing varies by location.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations provide 24/7 lobby access to PO Boxes, but access hours may vary. Check directly with this location for specifics.
What nearby real estate service can I visit near the Post Office?
Azzur Realty Group, specializing in real estate and investment, is close by and can be a resource if you are looking for property services before or after your USPS visit.
Are there any nearby community service organizations near the USPS?
Yes, Naomi's Grace Foundation and Broken Clay Ministries are nearby non-profits offering community support and services.
Where can I find travel services near the USPS at Cypress?
Echelon Destinations is a local travel service nearby that customers can consult for travel planning connected to their passport applications.
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