The UPS Store

Reviews

• MG

  Megan Gentry

  Feb 6, 2026
  5.0
  Very helpful. It was a long line but the assisted everyone quickly.
• TP

  Trinh Phan

  Feb 5, 2026
  5.0
  This is a super busy location but I came in late this evening after work to ship off some large packages for a work meeting that needed 2-day shipping and repacking to properly get sent off - long story short, it was a bit stressful to figure out on my own. Enter Richard, who was absolutely amazing! He was extremely helpful, patient and kind through the whole process - which took over 45 minutes. For a location that stays busy at any day and time that I have ever visited, I’m truly impressed with the customer service and people here!
• CH

  Campbell Horn

  Feb 5, 2026
  5.0
  Richard was very helpful and kind!
• KK

  Kat

  Feb 5, 2026
  5.0
  This store is great, always fast, friendly, and helpful. The owner is kind and consistent. Richie was great and was patient while I had multiple returns!
• LN

  Leah Noel

  Jan 6, 2026
  1.0
  Rude and loud black female employee, Slamming my returns on the counter. She has an attitude problem, can’t ask them any questions without them being rude. the same employee who does her job like she doesn’t want to work, it’s the same employee who would chat with other coworkers, singing out loud being disruptive the last couple of times I visited this store. Lousy service. I won’t be coming back to this location anymore since nothing has changed with its customer service. So I have found another location! The ups store employees in Elyson location would never intentionally drive away a customer . This establishment has a lot of issues with management. Poorly run ups store .