United States Postal Service

2.3
165 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 200 S Crowley Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 S Crowley Rd, Crowley, TX
76036, United States

Hours

Reviews

2.3
165 reviews
5 stars
48
4 stars
4
3 stars
4
2 stars
10
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.

Cleanliness

Some customers noted that the post office was clean, while others mentioned issues with the environment and facilities.

Efficiency

While some customers praised the speed and efficiency of certain employees, many others reported issues with package delivery and handling.

Staff Attitude

Several reviews pointed out that specific staff members displayed negative attitudes, impacting the overall customer experience.

Mixed Experiences

There were mixed reviews regarding individual staff members, with some being praised for their helpfulness while others were criticized for their behavior.
  • VJ
    Vader Jones
    Jan 3, 2026
    1.0
    Wow was coming back with update about my missing package and someone deleted my review...I don't see it.....that's wrong as hell....if I hadn't resolved this shit on my own I'd think the entire post office assures each other's backs....even when there's POSSIBLE wrongdoing !!
  • BW
    BRANDI WAGNER
    Dec 4, 2025
    5.0
    Very clean, inside & outside. The young man at the counter was extremely nice
  • SM
    STEPHEN MILLER
    Nov 17, 2025
    5.0
    Everyone expect to get great service when you visit the Crowley post office. And you should. Have you ever thought to be kind, friendly, considerate, and patience with the employees. They are human being and everyday they are there to service others, even if they have situations in their lives, so be caring and show them you care too! That is my approach when I visit this post office, I put myself in their place. Next time you visit search yourself first and be KIND! They are doing the best job, under the circumstances they are working with!!!
  • NG
    Naser Gashi
    Nov 14, 2025
    5.0
    Very good DJ it’s wonderful thank you
  • DL
    Deanna Lacey
    Nov 13, 2025
    5.0
    People that work there are pretty quick, fast and know their stuff!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.