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United States Postal Service

2.3
(170 reviews)

Business Details

200 S Crowley Rd, Crowley, TX
76036, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 200 S Crowley Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 S Crowley Rd, Crowley, TX
76036, United States

Hours

Reviews

2.3
170 reviews
5 stars
49
4 stars
4
3 stars
4
2 stars
10
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with specific employees being frequently mentioned for their poor attitudes.

Delivery Issues

Many customers reported problems with mail and package delivery, including misdelivered items and lack of attempts to deliver packages.

Cleanliness and Environment

While some customers noted cleanliness, others mentioned discomfort due to the hot environment and lack of supplies.

Helpful Employees

A few employees, particularly one named DJ, received praise for their helpfulness and professionalism, contrasting with the overall negative feedback.
  • TS
    Travis Staggs
    Feb 24, 2026
    1.0
    The mail carrier marked my package delivered 45 minutes before he actually delivered it. I went to the post office and the lady told me "sorry, it will probably be tomorrow. They don't like them to go back out." So I explained, if he put it in the wrong box, how is he going to fix it tomorrow if another resident has it? So she finally called the carrier. He told her he hadn't delivered the package yet. So I said, cool, thanks, and left. Then the carrier drops the package at my door after writing "CHILL!! Here you go!" My wife sends me a picture of it, so I go back to the post office to speak to a manager. The lady at the desk just stared at me and repeated what I said. Only after I got mad and walked out did I even get an "I'm sorry". That post office is absolutely horrible. They've sent packages on tours around the metroplex, lost packages, and no one can ever help. If you call it just rings and no one answers. The post office should be shut down and taken over by UPS or FED ex
  • BW
    Brian W
    Feb 3, 2026
    1.0
    This is the worst post office. Consistently delivering my mail to the wrong box and delivering other people’s mail to my box. I had a tracked package that says delivered 2 days ago but it was never delivered.
  • JC
    Julia Carroll
    Feb 2, 2026
    1.0
    No one answers the phone. No one at the office at anytime that you can actually get there if you work, and even though I have a flag on my mailbox indicating I have outgoing mail, it has not been picked up for 4 days.
  • VJ
    Vader Jones
    Jan 3, 2026
    1.0
    Wow was coming back with update about my missing package and someone deleted my review...I don't see it.....that's wrong as hell....if I hadn't resolved this shit on my own I'd think the entire post office assures each other's backs....even when there's POSSIBLE wrongdoing !!
  • BW
    BRANDI WAGNER
    Dec 4, 2025
    5.0
    Very clean, inside & outside. The young man at the counter was extremely nice

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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