United States Postal Service

2.3
162 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 200 S Crowley Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 S Crowley Rd, Crowley, TX
76036, United States

Hours

Reviews

2.3
162 reviews
5 stars
46
4 stars
4
3 stars
4
2 stars
10
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.

Delivery Issues

Customers frequently experienced problems with package deliveries, including misdeliveries and lack of attempts to deliver.

Helpful Employees

Some employees, particularly DJ and a few others, received praise for their helpfulness and professionalism.

Inconsistent Experiences

While some customers reported positive experiences, many others consistently faced negative interactions, indicating a lack of uniform service quality.

Management Concerns

Several reviews mentioned issues with management and employee training, suggesting a need for improvement in staff behavior and service standards.
  • SM
    STEPHEN MILLER
    Nov 17, 2025
    5.0
    Everyone expect to get great service when you visit the Crowley post office. And you should. Have you ever thought to be kind, friendly, considerate, and patience with the employees. They are human being and everyday they are there to service others, even if they have situations in their lives, so be caring and show them you care too! That is my approach when I visit this post office, I put myself in their place. Next time you visit search yourself first and be KIND! They are doing the best job, under the circumstances they are working with!!!
  • NG
    Naser Gashi
    Nov 14, 2025
    5.0
    Very good DJ it’s wonderful thank you
  • DL
    Deanna Lacey
    Nov 13, 2025
    5.0
    People that work there are pretty quick, fast and know their stuff!
  • MM
    Meow Meow
    Nov 6, 2025
    5.0
    Everyone is always so nice and patient with me.. I’m kind of really shy, but they let me take my time to say what I need!
  • AW
    Ahmad W
    Oct 5, 2025
    1.0
    They say they tried to deliver my package at 9am, but nobody was present... since when does usps deliver mail at 9am? Either way I work from home, so I was at home. Nobody knocked on the door or rang my doorbell. Even though I went outside multiple times the day of, I didnt find the attempted delivery paper until the next day and it's not even filled out completely.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.