The UPS Store

4.2
165 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5453 in Crosby offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Walgreens In Shopping Center.

Details

  • DeliveryNot available
  • Onsite servicesAvailable

Location

The UPS Store
14450 FM 2100, Crosby, TX
77532, United States

Hours

Reviews

4.2
165 reviews
5 stars
131
4 stars
0
3 stars
1
2 stars
4
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting employees like Ali and Mark.

Mixed Employee Attitudes

While some employees received high praise for their service, others were reported as rude or unprofessional, leading to inconsistent customer experiences.

Service Efficiency

Customers appreciated the quick service and efficiency, although some noted slow service during busy times.

Store Cleanliness

The store was frequently described as clean and organized, contributing to a positive shopping experience.

Pricing Concerns

Several customers expressed dissatisfaction with pricing inconsistencies and perceived overcharging for services.
  • DS
    Dahni Spoilers
    Nov 1, 2025
    5.0
    Amazing staff! They close at 5pm on Saturdays and i showed up at 4:59 and still helped me out, they were patient and kind Ashia was super friendly and has great customer service!
  • JF
    Jeff France
    Oct 29, 2025
    5.0
    They have a great staff, very informative and helpful. Friendly as well.
  • BD
    Brenda DelBosque
    Oct 22, 2025
    5.0
    I was at the store today and Ms.Madison was so friendly and very efficient it was a pleasure being helped by her.
  • EN
    E N
    Oct 16, 2025
    1.0
    Shawn helped me out with shipping my package. He was so nice and attentive .I honestly will just go to the Wallisville location. Whoever the foreign guy is he’s extremely rude. I’ll only be coming if I need something by emergency since it’s five minutes from my house. Foreign guy stopped me to tell me oh hey by the way next time I’m gonna have to charge you to take measurements and weight of the Of the package. He didn’t even offer to help me when I walked through the door . Literally told the other guy to help me . So for him to random shout it out is crazy. They also charge you way more to print out a piece of paper.At wallisville its only 1.17.
  • CB
    Cantina Brewer
    Oct 16, 2025
    5.0
    Such friendly employees and excellent service!! Also a very clean store.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are your regular business hours?

Our regular hours are Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.