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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 802 E Avenue D to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
185 reviews
5 stars
55
4 stars
5
3 stars
8
2 stars
14
1 star
103
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported lost packages, misdelivered mail, and inconsistent delivery times, leading to frustration and distrust in the service.
Customer Service
While some customers praised individual staff members for their helpfulness, many others experienced rude or unprofessional behavior from employees, particularly in handling complaints.
Inconsistency
Service quality varied significantly, with some customers reporting quick and efficient service while others faced long wait times and unresolved issues.
Communication Problems
Customers frequently encountered difficulties reaching customer service, with long hold times and unresponsive staff contributing to dissatisfaction.
Facility Conditions
The post office was described as dirty and poorly maintained, with complaints about the overall appearance and functionality of the facility.
- SJs johnsonNov 3, 20251.0I was waiting for a package to be delivered on 11/3/2025. Said it would be here by 715pm. I then received an email, claiming that I requested it not to be delivered to my home!!!! That never happened!! I am disabled and would not do that!!! It was a lie!!!! I was sitting outside when the carrier came uo my street @approx. 715pm. They never stopped at my house!!!!!
- NTNikki TboOct 12, 20251.0They lost my package that they marked “delivered” Every time I tell them they say leave your info for supervisor to contact you and still nothing months and months later. The most incompetent government employees I’ve ever encountered.
- JMJacquelynn MartinezSep 12, 20255.0I was very nervous coming in based on the reviews but the whole entire staff were very kind, helpful and understanding. They answered all my questions and assisted very well. Great customer service from this shift! Thank you to the staff for also being kind to my children as well 🙂
- TBTammy BraxtonAug 12, 20252.0My grandson and I moved in with my mom to help her. We had our address changed to hers back in June 2025. The first of August, she stopped getting her mail but We were getting ours. The app even showed her mail that was being delivered. The trash in her mail box with her name on it was taken out and just had my grandson and my name on it. I took my mom to the post office and they looked into it. The mail carrier took it upon himself to send all her mail back to the senders even though she DIDN'T change her address. She has lived in the same house 22 years. He told the supervisor that he assumed she moved since 2 different names (Address changes) were made to her address. He NEVER confirmed if she moved or not. Mail carriers should NOT be allowed to make that decisionuntil a change of address comes through or returned mail is in the mailbox. The supervisor told my mom to call everyone who sent her mail and tell them to resend it. Never had this issue when we lived here 2 yrs ago.
- PCPatricia CookAug 5, 20251.0Been waiting on my license and was following it. It showed where it was in the mail and then it vanished. I contacted the DPS and they explained through a email that it was returned back to them that I wasn't at this address. I tried to go in and get to the bottom of this but I was pretty much blown off while she pinned all the blame on the DPS. Issue is I have had this happen to me multiple times at my previous address with basic mail. I am more inclined to believe the DPS because of this. If this was a one chance i would of believed the post office but it hasn't been.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Copperas Cove, TX?
The United States Postal Service is located at 802 E Avenue D, Copperas Cove, TX 76522.
What are the operating hours for this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 4:30 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What services does the United States Postal Service at this location offer?
This Post Office offers mail sending, package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a US passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and most also provide passport photo services with an appointment.
Do I need to schedule an appointment for passport services?
Yes, most Post Offices offering passport services require an appointment through the online scheduler, though limited walk-in hours may be available.
How can I get a PO Box at this Post Office?
You can apply for a Post Office box online or in person by bringing two valid IDs and a completed application form.
What nearby places can I visit before or after mailing at this Post Office?
Nearby you can visit Copperas Cove U.S. Post Office, Valvoline Instant Oil Change, and the Medical Arts Pharmacy, which might be convenient stops for vehicle maintenance or health needs.
Are there nearby dining options near the Post Office in Copperas Cove?
Yes, nearby restaurants include San Miguel Mexican Restaurant, Father & Son's Soul/Seafood, Redneck Tacos, Jack in the Box, Marco's Pizza, and Jimmy John's for a variety of meal options.
Where can I find nearby automotive services to the Post Office?
You can visit nearby services like Valvoline Instant Oil Change, RDG Professional Detailing, Lone Star Car Wash, and Auto Impressions Window Tint for your vehicle needs.
How can I stay informed about USPS job openings?
USPS is hiring; you can see top job openings by visiting their careers page linked in their featured message.