Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4779 in Copperas Cove offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Oak Street & Hwy 190.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
3.7
218 reviews
5 stars
138
4 stars
7
3 stars
5
2 stars
9
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees like Michelle and Riana received high praise for their helpfulness, while others, particularly Alexus, were noted for being rude and unprofessional.
Staff Efficiency
Several customers appreciated the efficiency of staff members, especially during busy times, while others reported long wait times and poor service.
Positive Experiences
Many customers shared positive experiences, highlighting friendly and knowledgeable staff, particularly mentioning employees like Summer and Kenya.
Service Issues
There were complaints about service inconsistencies, including issues with handling Amazon returns and lack of assistance from staff.
Store Environment
The store environment received mixed feedback; some found it welcoming and clean, while others noted a decline in professionalism and customer service.
- MAMarvin AdkinsNov 18, 20255.0Michelle is Super Awesome. She is professional, friendly and helpful. Thank you and God Bless you Michelle
- RBRobert BrooksOct 28, 20251.0Worst customer service in the area
- CCCat CL-DGEOct 24, 20255.0Great customer service representative, Alexis. Thank you ❤️
- KHKevin HaynorOct 19, 20255.0Michelle was pleasant to work with, knowledgeable,engaging, and professional all in one.
- LGLois GregorSep 30, 20255.0Very good experience at this store. Michelle went above and beyond to help me. She was very patient and courteous.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Copperas Cove offer?
The UPS Store #4779 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.
What are the business hours for The UPS Store at 101 Oak St?
Monday through Friday, 8:00 AM to 6:30 PM; Saturday, 9:00 AM to 3:00 PM; Sunday, 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM, although holiday hours may differ.
Does The UPS Store accept multiple payment options?
Yes, they accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get notary services at The UPS Store in Copperas Cove?
Yes, The UPS Store provides notary services among its business offerings.
Is The UPS Store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance, parking, seating, and restrooms.
What nearby locations can help with additional mailing and shipping needs?
You can visit the nearby UPS Access Point location or another local UPS Store for additional courier and shipping services.
Are there nearby services for shredding besides The UPS Store?
Yes, Shred Nations, a professional shredding service, is located nearby and can assist with document shredding.
Where can I find financial services close to The UPS Store?
Nearby financial services include Check `n Go, World Finance, ACE Cash Express, and TitleMax Title Loans.
What dining options are near The UPS Store for a quick meal before or after my visit?
Ches's Restaurant and The Bru Thru Bottle Shop are nearby options where you can grab a meal or drinks.