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Visit your local Post Office™ at 450 S Denton Tap Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted consistently rude and dismissive behavior from staff, leading to a negative customer experience.
Efficiency
Customers reported long wait times and understaffing, with many expressing frustration over slow service and inefficient handling of packages.
Package Handling
There were multiple complaints about lost or misdelivered packages, with customers expressing distrust in the handling of their mail.
Mixed Experiences
While many reviews were negative, a few customers reported positive interactions with specific staff members, indicating inconsistency in service quality.
JB
John Bailey
4 days ago
1.0
Don’t use the self service machine at the US post office in Coppell. If it’s out of a particular format that you want for postage, it forces you to take another after it’s taken your money. It would not print a sheet of forever stamps, and forced me to take 100 individual 4 inch fold over stamps which will just look lovely on my holiday cards. I got in line and ask the postal clerk if she could exchange them for a sheet of stamps and she said the machine is not us and we cannot do refunds. Horrible customer service from the post office.
SM
Sireesh Kumar Munagala
Jan 5, 2026
2.0
A direct number to local post office would have been a lot more helpful.
AM
abril celeste Moreno
Dec 20, 2025
1.0
The personal super rude
MA
Marcelo Aguilar
Dec 19, 2025
1.0
I needed to drop off a package and it needed just like one piece of tape to secure it and they wanted me to buy a whole roll. Glad this isn't my local post office, mine never turned me away like that for some tape.
JR
Justis Richards
Nov 25, 2025
1.0
The other reviews are true. My wife went twice in the span of two weeks and had terrible customer service from the same person both times. Posting this review, not to complain, but to help people make informed decisions about what USPS to visit. Hopefully the team internally will make significant changes.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 450 S Denton Tap Rd, Coppell, TX?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos with an appointment.
Do I need an appointment for passport services at this location?
Yes, schedule an appointment online for passport services as most locations have set hours. Limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 450 S Denton Tap Rd?
Monday to Friday: 8:30 AM to 5:00 PM, Saturday: 10:00 AM to 1:00 PM, Sunday: closed.
Can I rent a PO Box online at this USPS location?
Yes, you can search for and reserve PO Boxes online at the USPS website for your ZIP code 75019.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes; check locally for specific hours.
Are there other postal or shipping services nearby the United States Postal Service at 450 S Denton Tap Rd?
Yes, nearby are additional USPS offices such as US Post Office and Post Office Coppell TX which offer similar postal and shipping services.
What professional services are located near the USPS at 450 S Denton Tap Rd?
Nearby you can find CARTGROUP (employment agency), Zenith Legal Services (legal and financial advising), and Connect Media Agency (marketing). Customers can combine visits for their postal and professional service needs.
Are there any healthcare or retail services close to this Post Office?
Yes, Pharmacy Plus (pharmacy and medical supplies) and retail stores like CrispyKicks are nearby, making it convenient to run multiple errands in the area.
What is the best way to reach the United States Postal Service at 450 S Denton Tap Rd?
You can contact this location at +1 972-745-3221 or visit their website for directions and additional services.