Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 450 S Denton Tap Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
303 reviews
5 stars
59
4 stars
12
3 stars
10
2 stars
14
1 star
208
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over dismissive attitudes and lack of assistance.
Delivery Issues
Customers reported significant delays and misdelivery of packages, with some packages being lost or sent to incorrect locations.
Staffing Problems
Many reviews mentioned understaffing, leading to long wait times and inadequate service during busy periods.
Mixed Experiences
While some customers had positive interactions with specific staff members, these were overshadowed by the overall negative experiences reported by the majority.
Professionalism
Several reviews pointed out a lack of professionalism among staff, including passive-aggressive behavior and poor handling of customer inquiries.
- JSJim Simmons3 days ago1.0Avoid this place at all costs! The employees are awful and should be ashamed of themselves. How can you treat others so poorly! The long lines tell the story. Impolite and inefficient. I'm going to Irving from now on.
- JJJMC JMCNov 7, 20251.0Wow! The rumors and reviews are true! The Asian employee at the front is very demeaning, rude, and lacks customer service when it comes to assisting people. She doesn't take the time to calmly explain why certain things can't be shipping in a specific packaging. She automatically says NO. You need to inform people as to what is allowed with first-class mail and packaging mail. You can't assume everyone knows the processes of shipping. I mentioned that she was the Asian employee. She's the only employee up there most of the time working. Not to discriminate or anything, but you can't miss her. I'm Asian-American myself and I'm embarrassed that these rude individuals are representing the Asian ethnic group in this great City of Coppell. VERY EMBARRASSED!!!!
- CLCamille LopezNov 5, 20251.0If I can give a 0 I would. I paid for first class mail and they lost it. I only found out 2 weeks later because the recipient contacted me saying they never received the mail. When I talked to the staff, he told me that best I can do is pray that it'll show up.
- HKH KhaNov 4, 20251.0Absolutely worst post office experience ever. Tall African American employee refused to help me as I was next in line and took the person behind with me. The person behind me told him he was first and I have more boxes to bring in and he refused. When I said that's not fair, he said I would help him since he has alot of items and when I only needed a certified letter. Several people came up to me afterwards and said they saw what happened and wanted me to report it so he could be fired. He refused to let me speak to a manager of course and just reported it to the national office. No wonder your overall rating is one star, just horrible
- EWEbonie WashingtonOct 29, 20251.0I am extremely disappointed as when I walked inside the post with my 2 packages to be mailed off, I am immediately greeted by Maria. There was no one in line; therefore, she saw me as soon as I walked in followed by “May I help you or I can help you right here.” She asked had I already paid for the envelope which I bought from a different post about 2 years ago. It was one that I had started to use but I ended up not using it. It had part of my address written on it already, and I still didn’t complete my address on it because it was a paid shipment. The envelope was already packed, sealed, and ready to go. Maria, why on earth would you ask me that stupid question if you saw me walk in with the package already filled, sealed, and ready for QR code paid shipment delivery. When did I have time to prepare the package inside if I just walked in and was immediately helped by you or had you seen me come inside before that already, did you see me take the envelope outside to pack it up without paying for it, did you see me twice?… No ma’am, you did not but you had the audacity to ask me have I paid for the item yet, how dare you? You might want to use your brain a little bit. It is easy enough for you to pay attention to everyone who is going in and out because there was not a single person in line. Use your brain before you decide to question someone, almost as to accuse them.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 450 S Denton Tap Rd, Coppell, TX?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos with an appointment.
Do I need an appointment for passport services at this location?
Yes, schedule an appointment online for passport services as most locations have set hours. Limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 450 S Denton Tap Rd?
Monday to Friday: 8:30 AM to 5:00 PM, Saturday: 10:00 AM to 1:00 PM, Sunday: closed.
Can I rent a PO Box online at this USPS location?
Yes, you can search for and reserve PO Boxes online at the USPS website for your ZIP code 75019.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes; check locally for specific hours.
Are there other postal or shipping services nearby the United States Postal Service at 450 S Denton Tap Rd?
Yes, nearby are additional USPS offices such as US Post Office and Post Office Coppell TX which offer similar postal and shipping services.
What professional services are located near the USPS at 450 S Denton Tap Rd?
Nearby you can find CARTGROUP (employment agency), Zenith Legal Services (legal and financial advising), and Connect Media Agency (marketing). Customers can combine visits for their postal and professional service needs.
Are there any healthcare or retail services close to this Post Office?
Yes, Pharmacy Plus (pharmacy and medical supplies) and retail stores like CrispyKicks are nearby, making it convenient to run multiple errands in the area.
What is the best way to reach the United States Postal Service at 450 S Denton Tap Rd?
You can contact this location at +1 972-745-3221 or visit their website for directions and additional services.