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Visit your local Post Office™ at 9155 Schaefer Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported poor customer service, with staff being rude, unhelpful, and disinterested in assisting them.
Delivery Issues
Frequent complaints about misdelivery, lost packages, and failure to deliver certified mail properly were noted.
Long Wait Times
Customers consistently experienced long lines and delays, often waiting for extended periods with insufficient staff available.
Mixed Staff Experiences
While some staff members received praise for their helpfulness, others were criticized for their negative attitudes and lack of professionalism.
JS
James Soto
Dec 24, 2025
1.0
Need to change voice directions the left turn from Shaffer rd. Into the parking of the post office leads to the one way exit
JJ
Jay
Dec 13, 2025
1.0
I have only be n in the United States for 3 months and have found everyone in Texas so police and kind until today. The bearded man in the converse post office was disinterested, rude, unkind and lazy. I will actually be surprised if my expensive and package to my family in Australia arrives. He couldn’t be bothered taping it up properly and it’s hardly secure.
I will never go back there again. The other staff seemed nice and friendly and I did notice that the seemed shocked by his behaviour to customers.
LD
L. D.
Dec 12, 2025
1.0
The employees always seem miserable and unfriendly. Lines are always long. The drive up collection box outside is always full as if they don't get the mail at the times stated. Defeats the purpose of having the convenience of a drive up collection box when you need to go inside to assure your mail goes out when it should.
FS
Frank Sanchez
Dec 1, 2025
1.0
This post office delivery driver’s are such liars, I’ve been waiting all day for a package but didn’t receive anything; I got my mail but no package. The driver left a note saying that he attempted to deliver the package but no one answered or was there. I have security footage that shows that the driver didn’t even drive up my driveway to try to deliver the package, so now I have to drive to the post office to pickup my package because he or she was were to lazy to do their job. I can’t stand people who lie, especially Government workers who get paid top dollar.
AP
Amelia Peacock
Dec 1, 2025
1.0
This post office does not deliver mail appropriately, nor do they deliver certified mail appropriately. The run around provided about, "well, our boxes weren't put in correctly when your neighborhood was established" is a sorry excuse for three years later. When a patron requests for a redelivery of a certified letter for the next business day, how long should it take for that certified piece of mail to be redelivered? Your office has had mine for over a week sonce redelivery request was made along with a confirmation number. Also tried to contact you multiple times. Not working. What's going on Converse Post Office?
- prescription medicine delivered via neighbors who received my PRESCRIPTION MEDS, obviously these were delivered to wrong address.
- mail consistently received for addresses which are not mine.
- Packages delivered by USPS to my home which do not match my street name nor address.
- re-occurring errors on delivery and handling of certified mail.
- person came to door 'notifications' are left inside the mailbox, not posted at or near my home.
I didnt have this much struggle getting mail delivered when I Served in the Marine Corps Overseas!!!! What is going on? I've left feedback, requested to be reached out to, communicated via my usps account & spoken to the manager in person on multiple occassions. How will these issues of poor service be remedied?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 9155 Schaefer Rd?
At this USPS location, you can send mail and packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and also provides passport photo services by appointment.
Do I need to schedule an appointment for passport services here?
Most passport services require an appointment scheduled via the online scheduler, though limited walk-in hours may be available at select times.
What are the operating hours of this USPS location?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturdays from 8:30 AM to 12:30 PM, and closed on Sundays.
Is it possible to rent a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online securely, then complete your setup in person at this Post Office.
Are the PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary by location. Check with this local Post Office for specific hours.
What nearby places can I visit before or after visiting USPS at 9155 Schaefer Rd?
Nearby you can find restaurants like Taqueria Reyna Tapatia and Sonic Drive-In, as well as the water park Schlitterbahn and shopping at Payless Discount Center and 7-Eleven.
How can nearby gas stations like Exxon and Shell help me when visiting this Post Office?
Nearby Exxon and Shell gas stations can provide convenient refueling during your visit or on your way to or from USPS at 9155 Schaefer Rd.
Are there any nearby medical or dental services close to this USPS location?
Yes, Family First Care Clinic and Comfort Dental - Converse are close by, which could be helpful if you need medical or dental services during your trip to the Post Office.
Where can I find nearby real estate agents close to the United States Postal Service in Converse, TX?
Nearby real estate services include Luxury Homes and Teri Lucas - Aterj Realty LLC, which may assist if you are looking at property services in the Converse area.