Brand Certified
United States Postal Service
2.2(344 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
9155 Schaefer Rd, Converse, TX
78109, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9155 Schaefer Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
344 reviews
5 stars
86
4 stars
19
3 stars2
2 stars
22
1 star
215
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being rude, unhelpful, and dismissive.
Delivery Issues
Frequent complaints about lost mail, misdelivered packages, and failure to deliver certified mail properly.
Staff Attitude
Numerous reviews mentioned that employees appeared unhappy and unmotivated, impacting the overall customer experience.
Long Wait Times
Customers consistently noted long lines and slow service, often having to wait extensively to be served.
Positive Experiences
Some customers highlighted individual staff members who provided excellent service, indicating that experiences can vary.
- ESElisama SantosFeb 21, 20265.0I won't go into too much detail. I'll just say that we had a problem with a shipment, so I went to the office and Danny helped me. He listened to me, spoke to his supervisor on my behalf, and explained that there wasn't much he could do at that point, but he promised to call me back in the afternoon. And he did; he called and resolved the issue with our shipment, which then arrived at its destination. Thank you Danny!
- DTDestiny ThomasFeb 19, 20261.0Terrible service. Had to wait a week for my keys to my mailbox, then they don't work. I turned the keys back in, the lady said she can't get me any information on how long it will take to get keys that actually work. Went back in to see if there was in mail being held as things are being delivered but I can't get into the mailbox. The guy said nothing is here for me. I asked how long will the mail sit in my mailbox before coming back here, he said he has no idea, they have to see whats going on with the mailbox first. That should not make a difference. So I have important things I need just sitting in my mailbox that I have no access to and no body can get me my mail or tell me how long it is going to take. Extremely unhelpful and nothing but rudeness and a lack of caring.
- JMJeremy MooreFeb 10, 20261.0A kind lady found my expensive package left on top of the communal mailbox. She informed me of the mailman leaving it behind after acting upset. She tried delivering to me personally for weeks until I was home. God bless the good people of this community. She let me know she left a review. And voila, that is my package in the picture. I went through all the reviews and have noticed a consistency. Incompetent people are in charge of very important stuff and failing. By the way, I went to the post office to figure out what happened to my mail. The mailman for this route feigned ignorance. Absolutely nothing bad happens to them. Complaining on here is not going to help either.
- NVNathalie ValverdeFeb 10, 20265.0I got my passport done here! Jenny was amazing and helped me out. Very patient and kind!
- TTTed TrinhJan 23, 20261.0I was behind the mailman when he was delivering everything. Went to grab my mail immediately after he was done. I saw him place this box on the top of the community mailbox before he left. So I went to check it out. Sure feel bad for everyone living on his route. He deliberately left this on the top of the mailbox to be stolen. Countless problems for years. But seeing this the other day really took the cake. You can't even put in a formal complaint because their system won't let it go through. Every time I went through the process, it would shoot an error at the very end. Telling me to just close it and start over. Repeatedly failing to send.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 9155 Schaefer Rd?
At this USPS location, you can send mail and packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and also provides passport photo services by appointment.
Do I need to schedule an appointment for passport services here?
Most passport services require an appointment scheduled via the online scheduler, though limited walk-in hours may be available at select times.
What are the operating hours of this USPS location?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturdays from 8:30 AM to 12:30 PM, and closed on Sundays.
Is it possible to rent a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online securely, then complete your setup in person at this Post Office.
Are the PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary by location. Check with this local Post Office for specific hours.
What nearby places can I visit before or after visiting USPS at 9155 Schaefer Rd?
Nearby you can find restaurants like Taqueria Reyna Tapatia and Sonic Drive-In, as well as the water park Schlitterbahn and shopping at Payless Discount Center and 7-Eleven.
How can nearby gas stations like Exxon and Shell help me when visiting this Post Office?
Nearby Exxon and Shell gas stations can provide convenient refueling during your visit or on your way to or from USPS at 9155 Schaefer Rd.
Are there any nearby medical or dental services close to this USPS location?
Yes, Family First Care Clinic and Comfort Dental - Converse are close by, which could be helpful if you need medical or dental services during your trip to the Post Office.
Where can I find nearby real estate agents close to the United States Postal Service in Converse, TX?
Nearby real estate services include Luxury Homes and Teri Lucas - Aterj Realty LLC, which may assist if you are looking at property services in the Converse area.
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