Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 9155 Schaefer Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
325 reviews
5 stars
83
4 stars
19
3 stars2
2 stars
21
1 star
200
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with package deliveries, including misdeliveries, missed delivery attempts, and lost packages.
Customer Service
Feedback indicates a significant number of customers experienced rude or unhelpful service from staff, with some employees displaying a lack of professionalism.
Wait Times
Many reviews mentioned long wait times at the post office, often with insufficient staff to handle the volume of customers.
Mailbox Access
Customers expressed frustration over delays in receiving mailbox keys and issues with mail being delivered to incorrect addresses.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, highlighting a few positive interactions.
- DVDiana VillalbaNov 10, 20251.0The person who attended (Monday AM) me was not friendly at all, I didn't hear something he asked me and I asked him to repeat, and he just stared at me for a long time like I was stupid and finally repeated the phrase. That's very poor customer service, and let me tell you, your job is to serve people I'm so sorry.
- RERandy EdwardsNov 4, 20252.0Poor Customer Service. There are chairs provided for walk-In passport assignments yet the seemingly overwhelmed clerk rudely told patrons to wait outside. Either remove chairs or be polite to patrons.
- KBKyle BartonOct 28, 20251.0I have now, for the 4th time this year, received a notice for "missed delivery" on certified mail IN MY MAILBOX instead of at my door. The frustrating part: they've never made an attempt to deliver at my door to get a signature!!! I'm retired, I stay at home 90% of the time. Each and EVERY time that I receive these notices, no attempt was made to get my signature. The delivery workers just take the note, which I guarantee they fill out ahead of time, and place it in our mailbox. This time, however, they didn't even leave it in on the date they claim they tried! We got the pink slip on the day that the certified mail was available for pickup, but they dated the "attempt" as 2 days prior! This place is absolute garbage, there is no accountability whatsoever. The person I keep getting told is in charge, Gabriel, does nothing to fix issues with his drivers. This area is only growing larger, and they had better figure out how to do their jobs sooner than later!
- MRMaria RomeroOct 21, 20251.0El servicio al cliente es pesimo, varias veces me ha atendido un señor extremadamente mal educado
- EAEllyssa AndrewsOct 7, 20252.0This place has been recieving my mail, holding it then sending it back to the sender. No attempt to deliver my mail has been made since i moved 4 minutes away. I have been living around the corner for over a month and nothing has been done. Going in the office has been a breeze but somehow theyre getting my mail and not sending it out.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 9155 Schaefer Rd?
At this USPS location, you can send mail and packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and also provides passport photo services by appointment.
Do I need to schedule an appointment for passport services here?
Most passport services require an appointment scheduled via the online scheduler, though limited walk-in hours may be available at select times.
What are the operating hours of this USPS location?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturdays from 8:30 AM to 12:30 PM, and closed on Sundays.
Is it possible to rent a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online securely, then complete your setup in person at this Post Office.
Are the PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary by location. Check with this local Post Office for specific hours.
What nearby places can I visit before or after visiting USPS at 9155 Schaefer Rd?
Nearby you can find restaurants like Taqueria Reyna Tapatia and Sonic Drive-In, as well as the water park Schlitterbahn and shopping at Payless Discount Center and 7-Eleven.
How can nearby gas stations like Exxon and Shell help me when visiting this Post Office?
Nearby Exxon and Shell gas stations can provide convenient refueling during your visit or on your way to or from USPS at 9155 Schaefer Rd.
Are there any nearby medical or dental services close to this USPS location?
Yes, Family First Care Clinic and Comfort Dental - Converse are close by, which could be helpful if you need medical or dental services during your trip to the Post Office.
Where can I find nearby real estate agents close to the United States Postal Service in Converse, TX?
Nearby real estate services include Luxury Homes and Teri Lucas - Aterj Realty LLC, which may assist if you are looking at property services in the Converse area.