FedEx Office located inside Walmart in Converse, TX provides a one-stop shop for printing and shipping expertise and reliable customer service when and where you need it. Services include copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, FedEx shipping. Upload documents with FedEx Office Print Online, and have your flyers, brochures, presentations or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
I recently tried to return a lawnmower, and the experience was extremely frustrating. The first time I brought it in, a worker named Rachel said it smelled like gas and wouldn’t ship it. She told me that if I cleaned it out completely and removed the smell, they would accept the return.
I went home, thoroughly cleaned the entire machine(inside and out) and came back. As soon as I arrived, Rachel immediately refused the return, saying she “knew there was gas in it,” even though there was no smell at all. When I reminded her of what she told me earlier, she still refused without even properly checking it.
I’m not sure if she was having a bad day or just didn’t want to deal with it, but the customer service was terrible. She couldn’t multitask and didn’t seem interested in helping at all. This store really needs to hire people who are better trained and willing to assist customers.
KM
Kristen Martinez
Sep 20, 2025
5.0
Inside the walmart. Quick and efficient
BM
Blair Mckamie
Aug 25, 2025
4.0
It's expensive to overnight papers.
IP
Ian Persaud
Oct 15, 2024
5.0
On October 15, 2024, around 1:39 Pm.
As I entered the store I was greeted by Rachel and Yvette! They have the most beautiful smiles and greeted all customers and were very patient and knowledgeable about all products!
My day started very rocky I was headed to UPS but something said no go to FedEx and I’m so glad I did! It’s the smallest gestures like these both of these ladies deserve a raise. They represent the companies so well that I watch how they treat all Customers!
This is who you need to represent your company and be in the forefront thank you ladies God bless in Jesus' mighty name, name above all name! Amen