Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 809 W Dallas St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
713 reviews
5 stars
89
4 stars
23
3 stars
16
2 stars
22
1 star
563
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported poor service, including long wait times, rude staff, and unresolved issues with mail delivery.
Staffing Issues
Many reviews highlighted chronic understaffing, leading to long lines and inadequate customer support.
Delivery Problems
Numerous complaints were made about lost packages, misdelivered mail, and delays in delivery, causing significant frustration among customers.
Cleanliness and Organization
The post office was described as dirty and disorganized, contributing to a negative customer experience.
Mixed Employee Experiences
While some employees received praise for their helpfulness, many others were criticized for their lack of professionalism and poor attitude.
- RDRosean Dean3 days ago1.0For two days now it shows online we have mail coming, mail lady stops in front of house and takes off we still haven't got any mail, we can't seem to get a decent mail driver around here!!
- KBKaylene Blackburn5 days ago5.0I went here earlier today close to closing time, and Marta was so sweet and helped me with my package situation. She took the time to assist me with care, which is why I wanted to write this review. Because of her, I was able to get my situation sorted, so shoutout to her, she was amazing! 💖
- ZLZZ LJan 2, 20265.0I had a nice experience shipping international. Good office friendly staffs
- NNNicholasDec 23, 20251.0why do they hire a singular clerk for what seems to be a whole warehouse? I saw the Sheriff stuck in line here. THE SHERRIF!
- KSKathryn SegnarDec 9, 20251.0I’ve lived in Conroe for two years. I’ve visited this post office many times since moving here. I learned quickly to be there when it opens to avoid the incredibly long lines and to have to wait even longer because every customer seems to have a complicated problem that it takes forever for a clerk to resolve. I believe the Conroe Post Office needs enough clerks to occupy every window, including someone to cover a window when a clerk takes a break. In the more than a dozen times when I have had to stand in line and wait for a window to open, at least nine clerks have been obnoxious and rude. I’ve had two who have been friendly, kind, efficient, and knowledgeable. Now if I go here later than 8 AM, I look for one of those two clerks. (Twice I’ve had the same kind clerk, but the other kind clerk that that I’ve had help from I’ve seen only once.) To get help from a kind clerk and when I’m the next person to receive help, I let other customers go ahead of me until a kind clerk is available. I just hate this post office. Another problem I’ve had is that mail I’m expecting never arrives at my home and is never returned to the sender. This includes two times when new checks have been sent to me. I have worried that some criminal has those checks and is out there using them. (Each time I’ve reordered my checks and have had them sent to my bank where I have gone to pick them up.) I also had two packages sent to me from a friend in England. The tracking number shows the package has arrived at the Conroe Post Office, but the packages have never arrived at my home. If you have to cope with the Conroe Post Office, be ready for a nightmare!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 809 W Dallas St?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment through the online scheduler. Limited walk-in passport hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
How can I get a PO Box at this location, and can I access it after hours?
You can apply for a PO Box online or in person with two valid IDs. Most locations offer 24/7 lobby access to PO Boxes, but check with this Post Office for specific access hours.
What nearby services can I use after visiting the Post Office at 809 W Dallas St?
You can visit The Perfect Shine Carwash for car cleaning services or Free Spirit bookstore and flower shop to pick up gifts.
Are there any local businesses near the Post Office where I can get mortgage advice?
Yes, HomeWay Mortgage, a mortgage lender and broker, is located nearby for your mortgage needs.
If I need automotive repair services near the Post Office, where can I go?
Ted’s Engine Machine Service offers automotive repair and machineshop services close by.
Is there a fitness center near the Post Office where I can work out before or after my visit?
Curves gym, providing sports and fitness instruction, is located nearby for your fitness activities.
Where can I find passport application and photo scheduling information online?
You can schedule passport services and get application forms at the USPS passport website: https://www.usps.com/international/passports.htm.