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The UPS Store

2.8

(168 reviews)

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Business Details

3600 FM 1488 Rd, Conroe, TX

77384, United States

(936) 321-6229

https://locations.theupsstore.com/tx/conroe/3600-fm-1488-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #6450 in Conroe offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

DeliveryNot available

Location

The UPS Store

3600 FM 1488 Rd, Conroe, TX

77384, United States

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Hours

Monday8:30 AM - 7:00 PM

Tuesday8:30 AM - 7:00 PM

Wednesday8:30 AM - 7:00 PM

Thursday8:30 AM - 7:00 PM

Friday8:30 AM - 7:00 PM

Saturday9:30 AM - 3:00 PM

Sunday10:00 AM - 3:00 PM

2026-04-03Regular Hours

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-26Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

2.8

168 reviews

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1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for being friendly and helpful, others, including the owner, are reported as rude and unprofessional.

Fees and Charges

Customers expressed frustration over unexpected charges for services like tape and printing labels, which they felt were unreasonable.

Management Issues

The owner is frequently criticized for his behavior towards customers and staff, leading to a negative atmosphere in the store.

Service Efficiency

While some customers report quick and efficient service, others mention long wait times and poor management of customer flow.

YV
Yvonne Vera
Feb 7, 2026
1.0
Measuring small envelope is insane! Package that is supposed to take one day to arrive was sent to Dallas and all around Texas! Way to expensive! They charge for tape so be prepared to bring your own. This is no longer the same UPS shipping standards it once was.
DI
Dennis McGregor II
Jan 31, 2026
5.0
This is my main UPS store and been in the area for years and probably go here at least twice a month. I have never had or seen a bad experience.
GG
Grady
Jan 27, 2026
5.0
Michael and Zane were very helpful and knowledgeable.
ML
Mallory Lennon
Jan 2, 2026
1.0
If I could give the store zero stars, I would. I made an appointment for the livescan machine and paid in advance, yet when I arrived, I was told that there would be no one to assist me in using the machine for at least 1.5 hours. They need to do better.
KL
Kelley Lawrence
Dec 30, 2025
1.0
They charged me a dollar to tape a small box up for an Amazon return ( I had to bring in the box). This was a purse, and it’s not like it was a big old microwave or anything. This was the second trip made to the store because my son did me a favor yesterday and brought back stuff for returns and they told him that he’d have to have a box so I went back up there with a box with my return and they charged me a dollar for the tape I mean seriously the young man right next to me helping the next customer helped her out and taped the box for her for no charge, but I didn’t want to call this out to get him into any trouble. Guess I just did, but he knows how to give great customer service!!!