The UPS Store

3.8
166 reviews
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Business Details

206A S Loop 336 W, Conroe, TX
77304, United States
(936) 788-1818
https://locations.theupsstore.com/tx/conroe/206a-s-loop-336-w
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3066 in Conroe offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Riverpointe Shopping Center, Ih45 At Loop 336 South, Exit 84.

Details

  • DeliveryNot available

Location

The UPS Store
206A S Loop 336 W, Conroe, TX
77304, United States

Hours

Reviews

3.8
166 reviews
5 stars
111
4 stars
3
3 stars
2
2 stars
7
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about unprofessional behavior from management and some employees.

Staff Performance

Several employees, particularly Rita and Jasmin, received high praise for their exceptional service, while others were criticized for rudeness and lack of knowledge.

Management Issues

Multiple reviews highlighted concerns about the management's professionalism and customer service approach, suggesting a need for better training and support.

Service Consistency

Customers experienced inconsistent service quality, with some visits resulting in excellent experiences while others were marked by frustration and dissatisfaction.

Store Environment

The store was generally described as clean and well-organized, contributing positively to the customer experience.
  • AD
    Adriana Delgado
    Oct 19, 2025
    5.0
    Staff is friendly & extremely helpful!
  • HS
    Henry Saldana
    Oct 14, 2025
    1.0
    Krinal Bhakta - yes that's spelled right - the manager of this store is ridiculously impossible to deal with. Not an ounce of respect, decency or customer service in that guy. You can only wonder why
  • HH
    Honest Li (HonestLi Honest)
    Oct 9, 2025
    1.0
    This has to be the most unprofessional location in the area. The manager( skinny lady, tall, with brown skin tone) just made an offensive accusation to me in front of other customers and staff. It was very rude and embarrassing. Please coach your management and employees on professionalism and doing their job. My company ships all packages according to federal regulation as they have been with UPS for over 12 years. Obviously, based on the reviews their poor customer service is consistent behavioralnp observation among many customers.
  • DW
    Dalton Webb
    Sep 30, 2025
    1.0
    Employee was very rude and uneducated on the topic of what UPS can and cannot ship when it comes to “gun parts”. He refused to mail a plastic holster stating no UPS store had a license to ship gun parts. I tried multiple times to explain a plastic holster is by no definition a gun part. He responded “does it hold a gun?!?” He refused my business and spoke falsely on behalf of all UPS stores, considering the very next store I went to shipped it with no problem because A PLASTIC HOLSTER IS NOT A GUN PART
  • KA
    Kevin Armstrong
    Aug 21, 2025
    1.0
    Lady was helping me and randomly ignored me and switched to another customer. Weird behavior.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Conroe offer?

The UPS Store #3066 in Conroe provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.