Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Conroe, TX when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude service and unhelpfulness.
Delivery Issues
Numerous complaints about delivery failures, including missed deliveries, packages left in unsafe locations, and drivers not attempting delivery.
Efficiency
Some customers appreciated the quick service and ease of drop-offs, while others experienced delays and issues with package tracking.
Cleanliness and Organization
The facility is generally noted as clean and organized, contributing to a positive experience for many customers.
Communication Problems
Customers expressed frustration with the inability to reach customer service representatives and the lack of communication regarding package status.
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Sean Schuler
Nov 18, 2025
1.0
Manger Luis, the store manger, threatened to call the police because they said I was irate. Mainly because they lost my package that cost upwards of $1,000 and delayed it when it was supposed to be shipped overnight because it was a animal. There was no communication until I showed up. The senior manager which did not give his name was there as well arguing likewise with Luis. I do not recommend this facility unless you want the cops called on you.
KC
Kelsie Canterbury
Oct 17, 2025
5.0
LOVE the people at the receiving counter! I go here every single day that they're open and everyone is super friendly and helpful. I never have a problem with lost packages either (unlike the 105 location, that I have to go to on the weekends).
BB
Brianna
Sep 8, 2025
1.0
Terrible unable to reach facility at all. They tried dropping off a thousand dollars worth of a shipment without providing me with ANY estimate of window for when. THEN they have zero ability to talk to anyone about the package. It’s horrible service and inability to get items you need is pathetic
OK
OpalSparks Krysal
Jul 23, 2025
1.0
The driver who was supposed to be delivering to my address didn't knock on my door and left a tag on my door telling me that they missed me. Unprofessional. Then the person on the phone basically tried to say I was lying until I told him the door tag number.
VC
Vanessa Camargo
Jul 17, 2025
5.0
I went to drop off a package and had a great experience. The person who helped me was super attentive and very nice, and she gave me all the information about when the package would arrive. The place is super clean and organized. The location is a bit hidden, but easy to find with GPS. Parking was good too. Great service!