United States Postal Service

2.2
386 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2130 Harvey Mitchell Pkwy S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2130 Harvey Mitchell Pkwy S, College Station, TX
77840, United States

Hours

Reviews

2.2
386 reviews
5 stars
95
4 stars
14
3 stars
14
2 stars
19
1 star
244

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praise the kindness and helpfulness of staff, others report rude and unprofessional behavior.

Delivery Issues

Numerous complaints about packages being marked as delivered but not received, as well as misdelivery to incorrect addresses.

Passport Services

Many customers express frustration with the passport appointment system, citing cancellations and long wait times.

Long Wait Times

Customers frequently mention long lines and slow service, leading to dissatisfaction with the overall experience.

Communication Problems

Customers report difficulty reaching the post office by phone, with many calls going unanswered.
  • JB
    Jesse Burdine
    5 days ago
    1.0
    if you have to sign for your package, go ahead and just head down to get the package yourself because the drivers are too lazy to knock on a door. If you’re not waiting at your mailbox to sign for it they will just immediately leave a “sorry we missed you!” note. Would love to know which driver cant handle doing the bare minimum because i’m wondering why they have a job if I have to go pick up my package anyway EVEN if im at home ready to sign.
  • MK
    Meme Ketel
    Nov 1, 2025
    1.0
    How many bad reviews will it take for the service to be improved? Only one person at the front! I avoid to use this service and I wish all companies would cease to use the USPS! Our beautiful town has the worse postal service! Packages marked delivered when they're not.
  • BS
    bob shawerma
    Oct 30, 2025
    1.0
    Do not answer the phone and are terribly rude would never recommend this post office
  • RN
    Rachel Newland
    Oct 20, 2025
    5.0
    The employees here are so incredibly kind. They work hard to make sure they assist everyones needs. I go to this post office weekly and I have never had a bad experience. I have also over heard numerous interactions with other customers, and every time they are treated with kindness and patience. Not sure why the reviews are so low. I think this place does a great job.
  • MB
    Madelynn Baty
    Oct 16, 2025
    1.0
    Would give them zero if I could. I waited 15 minutes in line for the walk-in passport hours that are on the website and they denied me and said appointment only. If they had answered my three phone calls(they never did) then I could have saved my time and gas.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.