United States Postal Service

2.2
391 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2130 Harvey Mitchell Pkwy S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2130 Harvey Mitchell Pkwy S, College Station, TX
77840, United States

Hours

Reviews

2.2
391 reviews
5 stars
96
4 stars
15
3 stars
14
2 stars
20
1 star
246

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some customers praised the friendliness and helpfulness of employees, while others reported rudeness and unprofessional behavior.

Delivery Issues

Numerous complaints about packages being misdelivered, marked as delivered when not received, and poor handling of mail.

Long Wait Times

Many customers experienced long lines and delays, particularly during busy periods, leading to frustration.

Passport Services

Passport appointment scheduling and service quality received mixed reviews, with some praising efficiency while others faced cancellations and poor communication.
  • AM
    Arnold Manuel
    4 days ago
    1.0
    We have had multiple package say delivered into our mailbox and nothing is in there. Me and my wife name is visible in the box. This only happens when USPS. Anybody else our packages show up at our front door or front fence. Something needs to be done to solve this issue. I would love to have my package please
  • CC
    Casey Cannady
    Dec 30, 2025
    4.0
    Huge USPS office with hundreds of PO boxes and the staff we injected with were friendly.
  • BG
    Bonnie Garbutt
    Dec 8, 2025
    5.0
    Clerks are super friendly! I had a really nice experience, fast, professional, even during Christmas rush.
  • NP
    Nicholas Petry
    Dec 6, 2025
    2.0
    The PO BOX prices go up every year and this location is always understaffed. Always long lines and only 1-2 people working the counter when it's busy. I went to check my PO BOX today only to find my packages were put into a smart locker and USPS did not send me a code. I tried to check Amazon, USPS informed delivery, AND my email but no code. I went to ask the counter staff again but it was noon (on a Saturday) and they had locked the door already. They opened the door to let another customer out and I just wanted to ask them a question, he looked me dead in the eye and shut the door without a word as I was starting to say "I have a quick question." I had to call the USPS phone number to file an issue/complaint about this and rather than trust USPS to get their act together I decided to flag the packages as "lost" through Amazon and get a refund so I can get them reordered and sent to an Amazon Locker location instead. I am never trusting this post office to handle my Amazon deliveries again.
  • JB
    Jesse Burdine
    Nov 20, 2025
    1.0
    if you have to sign for your package, go ahead and just head down to get the package yourself because the drivers are too lazy to knock on a door. If you’re not waiting at your mailbox to sign for it they will just immediately leave a “sorry we missed you!” note. Would love to know which driver cant handle doing the bare minimum because i’m wondering why they have a job if I have to go pick up my package anyway EVEN if im at home ready to sign.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.